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138
DCA Vantage Operator’s Guide
Tro
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hoot
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E63
Database is full
The database is filled to
the alotted capacity for
storing sample test
results.
Delete some old data records by:
•
Deleting specific old data
records.
•
Setting the system to
automatic purge mode.
E70
Internal Printer
Failure
The internal printer failed
because of a hardware
error.
1. Acknowledge the error.
2. Restart the system.
E71
External Printer
Failure
The external printer
failed because of a
hardware error.
1. Acknowledge the error.
2. Verify the cables are securely
connected.
E99
Internal System
Error
An internal system
failure occurred.
Contact your local technical
support provider.
E101
HbA
1c
Cartridge Error
- buffer
absorbance is
too low
The mean transmittance
of the buffer readings is
too high.
Possible causes:
•
No cartridge is
present.
•
There is an optical
alignment problem.
1. Discard the sample.
2. Acknowledge the error.
The system is ready.
3. Repeat the test with a new
cartridge.
4. If the error still occurs, contact
your local technical support.
E102
HbA
1c
Cartridge Error
- buffer
absorbance is
too high
The mean transmittance
of the buffer readings is
too low.
Possible causes:
•
There is
condensation on the
cartridge
•
Cartridge is not
located in the proper
position
•
Buffer tab is not
removed
•
Optical window has a
defect
1. Discard the sample.
2. Acknowledge the error.
The system is ready.
3. Verify that the cartridge is
inserted completely.
4. Pull the flexible tab.
5. Repeat the test with a new
cartridge.
6. If the error still occurs, run the
optical test cartridge.
Error Code
Description
Corrective Action
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