Question
Possible cause and resolution
It is difficult to get data at
the bottom of a hole
By tilting the TriSpector1000 forward or backwards, different parts
of the hole can be seen.
The TriSpector1000 coordinate system also tilts when tilting the
device, so height measurements in mm are no longer valid.
The TriSpector1000 is only
receiving every 2nd (3rd,
4th...) image
Triggers which arrive while the image acquisition is still ongoing
will be discarded as overtrigs and no new image acquisition will
start.
b
Reduce the image acquisition time by decreasing the
Length
parameter in the
Image
workflow step.
9.2
Repairs
Repair work on the device may only be performed by qualified and authorized person‐
nel from SICK AG. Interruptions or modifications to the device by the customer will inval‐
idate any warranty claims against SICK AG.
9.3
Returns
b
Do not dispatch devices to the SICK Service department without consultation.
NOTE
To enable efficient processing and allow us to determine the cause quickly, please
include the following when making a return:
■
Details of the contact person
■
Description of the application
■
Description of the fault that occurred
9.4
Disposal
CAUTION
Risk of injury due to hot device surface!
In analysis mode, the surface of the device (particularly at the rear) can reach tempera‐
tures of up to 70 °C.
b
Before commencing disassembly, switch off the device and allow it to cool down
as necessary.
Any device which can no longer be used at the end of the product life cycle must be
disposed of in an environmentally friendly manner in accordance with the respective
applicable country-specific waste disposal regulations. As they are categorized as elec‐
tronic waste, the device must never be disposed of with household waste.
ATTENTION
Danger to the environment due to improper disposal of the product!
Disposing of the product improperly may cause damage to the environment.
Therefore, take note of the following information:
b
Always observe the valid regulations on environmental protection.
b
Following correct disassembly, pass on any disassembled components for reuse.
b
Separate the recyclable materials by type and place them in recycling containers.
9
TROUBLESHOOTING
60
O P E R A T I N G I N S T R U C T I O N S | TriSpector1000
8021808/12ID/2019-01 | SICK
Subject to change without notice
