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Table of Contents

MXCWMicroflex® Complete Wireless 4

General Description 4

Features 4

System Overview 5

Getting Started 5

Set Up the System Access Point (MXCWAPT) 5

Set Up Wireless Conference Units (MXCW640) 6

Perform a Soundcheck 7

Access Point Transceiver (MXCWAPT) 7

LED Status Indicators 10

Access Point Menu 11

Conference Unit (MXCW640) 13

Gooseneck Microphone (MXC416, MXC420, MXC406/

MS) 14

Using the Conference Units 15

Conference Unit Buttons 15

Using the MXCW640 Touchscreen 17

Rechargeable Battery (SB930) 20

Important Tips for Care and Storage of Shure Recharge

able Batteries 20

Networked Charging Station (MXCWNCS) 21

Powering On the Device 22

Monitoring Battery Charge 23

Icons for Charging Batteries 23

Charge Status LEDs 23

Average Charging Times 24

Charging Batteries with USB 24

Battery Statistics 25

Storing Batteries 25

Installation 26

Additional Equipment 26

Requirement Checklist 26

Mount the Access Point Transceiver 27

Mount the Networked Charging Station 36

System Set Up 38

Maximum System Size 38

Wireless Device Network 38

Connecting Devices for the First Time 38

Custom Network SSID Labels 39

Separating Networks for Multiple Systems 40

Conference Unit Startup Mode 42

Web Applications for Monitoring and Control 43

Opening the Device Web Application 43

Web Browser Requirements 44

Using DNS to Open Web Application 45

Web Application Views 45

Wireless and RF Management 47

Wireless Operating Distance 47

Reliable Bandwidth Allocation 49

Selecting or Excluding Specific Wireless Channels 49

Interference Avoidance 49

Interference Avoidance for Regulated Wireless Channels 4

Tips to Improve Wireless System Performance 50

Setting the Access Point Country and Region (MX

CWAPT-B and MXCWAPT-W only) 50

Setting Up Participants 51

Participant Roles 51

Changing the Participant Role 51

Identifying a Device from the Software 52

Содержание Microflex Complete Wireless MXCW

Страница 1: ...MXCW Microflex Complete Wireless Complete user guide for the MXCW system Includes installation instructions specifications best practices and troubleshooting Version 8 2019 E...

Страница 2: ...oring Batteries 25 Installation 26 Additional Equipment 26 Requirement Checklist 26 Mount the Access Point Transceiver 27 Mount the Networked Charging Station 36 System Set Up 38 Maximum System Size 3...

Страница 3: ...king 72 QoS Quality of Service Settings 73 Packet Bridge 73 Networking 74 Networking Best Practices 74 Device IP Settings 74 Configuring IP Settings 74 Manually Assigning Static IP Address 75 Setting...

Страница 4: ...ttery whose remain ing charge in hours and minutes can be checked remotely by a technician Features RF Efficiency Sound quality is consistent with one speaker or several and up to 125 units are suppor...

Страница 5: ...nds to support up to 125 conference units Conference units have configurable roles for meeting participants and can be routed to the floor audio or an interpreta tion channel The MXCW networked chargi...

Страница 6: ...e battery and connect the MXC400 series microphone Press and hold the power button on the bottom of the device until the screen powers on Wait while the microphone device searches for the default acce...

Страница 7: ...ck Press the speak button on one of the devices to activate the microphone Speak into the microphone to check the audio Listen to the sound check on the loudspeakers or headphone output For more infor...

Страница 8: ...ts an embedded web server that provides access to the control software used to manage the system Sends and receives control information such as gain adjustment and link settings between the components...

Страница 9: ...ccur when connecting the XLR Audio Output or Input to a third party device The ON position of the switch is la beled lift Reset Button recessed Press and hold the reset button for 10 seconds to reset...

Страница 10: ...date is in progress Net work Audio Off No Dante channels are routed receive or transmit Dante Controller software displays no marks for these channels Green All connected Dante network audio channels...

Страница 11: ...tecting wireless interference Green flashing Power LED green flash ing Network Audio LED green flashing Simultaneous LEDs Device identify from the software is in progress Alternating LEDs Firmware upd...

Страница 12: ...s includes the number of chairmen Device Connections Determine the access of additional conference units connecting and registering to the net work audio Device Control Reboot or power off all connect...

Страница 13: ...s a power cycle Wireless Menu RF Power Select the RF coverage level of the access point or turn it off Conference Unit MXCW640 MXCW conference units facilitate communication between participants in gr...

Страница 14: ...hen it is powered on Battery Status Button Press to check the remaining charge of the battery in the unit TRRS Port Enables a remote caller to listen and be heard over the floor mix when a cell phone...

Страница 15: ...rence Unit Buttons Both hardware buttons on the conference unit are customizable and you can change the left button functionality depending on the participant role To change the left button functional...

Страница 16: ...Shure Incorporated 16 101 Right Button Icons...

Страница 17: ...te all Press and hold to mute all active speakers without re moving the right to speak Solid blue All Del off Turn off all delegate microphones Solid blue Next on Turn on the first microphone in the r...

Страница 18: ...on the first microphone in the request list Mute all Mute all microphones without removing the right to speak Mute Mute the chairman microphone Note The buttons on the touchscreen vary depending on t...

Страница 19: ...nding Settings Menu Access the settings menu by tapping on the gear icon in the navigation pane From this screen you can hide the status bar change the brightness and change the screen language Techni...

Страница 20: ...ference unit An integrated battery level indicator allows you to quickly check the battery status Battery Status Button Press the button to check the remaining charge of the battery in the unit LED St...

Страница 21: ...charging and storage for up to ten SB930 rechargeable batter ies Installation options include mounting in a rack to a wall or on a table surface Status LED Indicator Description Color Status Off Off P...

Страница 22: ...tion Reset Button Press and hold to reset the device to default settings The length of the button press determines the type of reset Network reset Press and hold for 4 seconds to reset any network set...

Страница 23: ...us from the charging station web application Monitor the LEDs on the charger Icons for Charging Batteries The following icons appear in the MXCWAPT web application to indicate battery status Battery c...

Страница 24: ...battery status appears as a lightning bolt on the touchscreen when plugged in to USB When a battery is being charged while the unit is turned off the charging status shows on the touchscreen If the b...

Страница 25: ...fully charged will decline as a result of repeated charge cycles age or storage conditions Cycle Displays total number of times that the battery has undergone one full count of discharge and charge R...

Страница 26: ...ltiple access points in the same installation Ensure that it meets the following requirements Gigabit ports Provides Class 0 PoE with at least 6 5W for powering the MXCW access point Quality of Servic...

Страница 27: ...signal in a cardioid pattern with the greatest sensitivity toward the face of the device Always aim this side toward the microphone coverage area Select a Location for the Access Point The access poi...

Страница 28: ...ront plate of the device Securing to a Wall or Ceiling Required Equipment Two 8 screws at appropriate length Screw Length Surface thickness thread engagement 4 75 mm max thickness of flat washer the t...

Страница 29: ...Shure Incorporated 29 101 1 2 Mounting at an Electrical Box Feed the Ethernet cable through the electrical box Mount the bracket to the electrical box using 6 32 screws not included...

Страница 30: ...Shure Incorporated 30 101 3 1 Connect the Ethernet cable to the MXCWAPT and mount the MXCWAPT to the bracket Mounting in Drywall Hold the bracket up to the wall and mark the location for the screws...

Страница 31: ...rs into the drywall Mount the bracket to the drywall anchors using 8 screws not included Connect the Ethernet cable to the MXCWAPT and mount the MXCWAPT to the bracket Using the channels in the back o...

Страница 32: ...Shure Incorporated 32 101 1 2 Mounting on Wood Paneling Hold the bracket up to the wall and mark the location of the screws Drill 3 32 pilot holes...

Страница 33: ...t the bracket to the wall using 8 screws not included Connect the Ethernet cable to the MXCWAPT and mount the MXCWAPT to the bracket Using the channels in the back of the MXCWAPT the Ethernet cable ca...

Страница 34: ...f the ceiling tile to support the weight of the access point Use the mounting bracket to mark the location of two screw holes and the cable entrance on the ceiling tile Drill two small holes for 6 scr...

Страница 35: ...k side of ceiling tile with fender washers or metal plate Use lock nuts or blue Locktite on standard nuts to make certain the nuts do not loosen with any vibration Run the cable through the hole attac...

Страница 36: ...for Secure Installation The screws for attaching the mounting brackets to the charger are provided Screws for securing the charger to another sur face must be purchased at a hardware store Important...

Страница 37: ...for cabling to the charging station Attach the mounting bracket to the rack or wall using the appropriate screws for you surface Note Use 3 screws on each side of the mounting bracket when installing...

Страница 38: ...several customizable network SSIDs that allow you to label MXCW networks for easy recognition and control according to the installation or application A default network SSID 00 ensures that new or res...

Страница 39: ...til all participants are covered or the system is full Custom Network SSID Labels It is recommended to change to a custom wireless network after getting up and running on the default network Recogniza...

Страница 40: ...startup mode must be set to static list Resolving Identical Label Conflicts If multiple access points share the same SSID and are in range of the devices the system resolves the conflict by choosing...

Страница 41: ...oom opens up to support more participants simply set all conference units to the same access point network to create a large system First set an access point to a different SSID Open the MXCW web appl...

Страница 42: ...conference units connect to the access point after powering on Access the technician menu on the conference unit by tapping the gear icon While at the top of the page hold down both volume control kno...

Страница 43: ...me MXCW Web Applications Application Host device Features MXCW system and meet ing control Access point MXCWAPT Full configuration and control of the MXCW system devices participants and live meetings...

Страница 44: ...WAPT Batteries currently charging MXCWNCS Double click the row or right click to copy the IP address or DNS name to paste into a browser Tip Bookmark the DNS name to bypass the Web Device Discovery ap...

Страница 45: ...o all other views Chairman view for the chairman operator Signing into this view allows access to the Display view as well Display view for meeting participants Signing into this view does not allow a...

Страница 46: ...This view shows the speaker list request list and voting results to meeting participants Use this view to share a screen with the entire meeting space To access this view do one of the following Sign...

Страница 47: ...atic encrypted wireless transmission for up to 125 conference units at a time The access point scans and selects the best operating channel across the Wi Fi 2 4 GHz and 5 GHz frequency bands including...

Страница 48: ...arge meeting spaces and lecture halls Medium 5 50 ft 15 2 m Conference training and multipurpose rooms Low 1 25 ft 7 6 m Small video conference rooms and boardrooms Mute 0 0 ft 0 m Long meeting breaks...

Страница 49: ...to save your changes Interference Avoidance The access point has a built in spectrum analyzer that continuously scans the Wi Fi environment and ranks the best channels for operation If interference is...

Страница 50: ...he MXCWAPT B and global MXCWAPT W model variations the country and region must be set when the unit is powered on for the first time or after a factory reset Use the web application or the LCD menu to...

Страница 51: ...the event The chairman is a participant with additional permissions for controlling delegate microphones accessing meeting con trols and overriding delegate speakers at any time Delegate Typical part...

Страница 52: ...om the role tab select a new role Identifying a Device from the Software Before making changes in the software confirm you are interacting with the correct hardware Go to the Devices tab Click the des...

Страница 53: ...ated 53 101 Identify the Hardware Customizing the Devices Page Choose which information you want to see from the Devices tab Edit the filter and visible columns to remove fields that are not useful to...

Страница 54: ...e participants by either name seat number or both The proper as signment of names and seat numbers is critical to ensure the continuity of the discussion When setting up the installation for the first...

Страница 55: ...icipants The NFC Card Programming application is designed to work with ACOS3 dual interface or contactless cards such as the MX CDualCard Use the ACR1252U USB card programmer www acs com hk to write p...

Страница 56: ...size number of participants formality of the event and amount of technical support on staff The speak mode addresses these factors with presets to control the microphone be havior Mode Description Ho...

Страница 57: ...ices for Setting Active Speakers Add an extra participant to the total number of speakers to allow a chairman to speak at any time When using First In First Out FIFO mode set the maximum number of spe...

Страница 58: ...n this list are next up for speaking Primarily useful when operating in First In First Out mode FIFO the queue chronologically lists all participants that have pressed their speak button Once an openi...

Страница 59: ...man in the speaker list Next On Activates the participant microphone at the top of the request queue If the maximum speak er count has been reached the new speaker replaces the last one on the list Al...

Страница 60: ...r the Ethernet network 10 input channels 10 output channels Once the audio signal is added to the MXCW system an internal matrix mixer routes audio signals between inputs and out puts for simple and f...

Страница 61: ...Group mixes Output channels Select source for each output channel Floor or group mix Microphone slot Input channels 1 Analog output 10 Dante outputs web application Audio Out puts MXCW Wireless Audio...

Страница 62: ...it loudspeaker or the headphone channel Loudspeakers The floor mix is always the source for the loudspeakers Headphones The floor mix is also available on a headphone channel Ch 0 Monitoring Active Mi...

Страница 63: ...ireless receiver default route to floor mix XLR output to a recording loudspeaker or teleconferencing system default source is floor mix Perform a sound check using normal speech levels with the rest...

Страница 64: ...l be made automatically by AGC and manual control of input levels using channel faders is inhibited If necessary it is possible to override AGC functionality on a channel by channel basis This may be...

Страница 65: ...sources are selected on the floor group If necessary adjust the volume level or EQ to match the other input levels from Audio Inputs Tip Always use AGC on each channel for automatic continuous volume...

Страница 66: ...Shure Incorporated 66 101 3 4 1 Route the audio from that seat to another group Open the desired group and select the seat Select that group as the source for the output channel Press Select source...

Страница 67: ...output channel and ready for recording broadcasting or another application Isolating Participants on Separate Output Channels 8 or Fewer Active Speakers Assign each participant to their own group mix...

Страница 68: ...ts instead of seats routed to mixes to the output channels Keep in mind that the channels will not be permanently assigned to certain participants The wireless 8 microphone slots fill up starting with...

Страница 69: ...ion Message EEM audio signal to the analog XLR input or one of the 10 Dante input channels The system will detect when the EEM signal is present and distribute it to the loudspeakers and all output co...

Страница 70: ...channel from the conference unit touchscreen Participants select one of the channels to listen to their language during a multilingual event The audio source comes from the analog input or one of the...

Страница 71: ...e the access point web application to set up interpretation channels for conference units Go to Meeting Controls Interpretation Select the desired language from the dropdown Press Assign Source and ch...

Страница 72: ...XCW system Connect a network of devices 10 input channels useful for Dante enabled microphones such as Microflex Advance Ceiling and Table Arrays Output from an automatic mixer or room system Videocon...

Страница 73: ...2 reserved CS1 0x08 8 001000 None 1 Other traffic BestEffort 0x00 0 000000 Note Switch management may vary by manufacturer and switch type Consult the manufacturer s product guide for specific config...

Страница 74: ...ddressing on additional servers Power on the switch and DHCP server prior to MXCW equipment To expand the network use multiple Ethernet switches in a star topology All devices must be at the same firm...

Страница 75: ...the Web Application with a Wireless Connection When operating the web application with a wireless connection it s important to set up the wireless router properly for best per formance The system empl...

Страница 76: ...sed 162 tcp SNMP Not supported Closed 2202 tcp ASCII Required for 3rd party control strings Open 5353 udp mDNS Required for device discovery Open 5568 udp SDT Required for inter device communication O...

Страница 77: ...both support Dante Shure Device Supports Device 2 Supports AES67 Compatibility Dante and AES67 Dante and AES67 No Must use Dante Dante and AES67 AES67 without Dante Any other au dio networking protoc...

Страница 78: ...nference units already con nected and registered are allowed to reconnect automatically To edit the network and audio connection of additional conference units open the MXCW web application and go to...

Страница 79: ...can register it from the Devices tab of the MXCW web application Unregistered devices Deregister a Device To remove a device from registration Go to the Devices tab Find the desired device and select...

Страница 80: ...e access point to another point in the room See Installation for more details Resetting Devices Shure devices are designed to work together right out of the box Prior to a new installation or during t...

Страница 81: ...onal Troubleshooting Resources For additional troubleshooting assistance or further information on complex installations contact Shure to speak with a support representative In the Americas region cal...

Страница 82: ...through the web application can be controlled through a third party control system using the appropriate command string Use only one controller per system to avoid messaging conflicts For a comprehens...

Страница 83: ...g MXCWAPT Analog Input Maximum Input Level Line 24 9 dBV Aux 10 3 dBV 1 THD N Dante Output Frequency Response Line 22 Hz Hz 20 kHz 0 5 dB 3 dB Aux 22 Hz Hz 20 kHz 0 5 dB 3 dB Measured at Dante Output...

Страница 84: ...imum Output Level 4 3 dBV 1 THD N Frequency Response 1 Hz 20 kHz 0 5 dB 3 dB Audio Injected at Dante Input Total Harmonic Distortion 0 01 typical Audio Injected at Dante Input Dynamic Range 100 dB A w...

Страница 85: ...Maximum Antenna Type Proprietary Internal Bi level Dual band PIFA patent pending Power Supply Type Power over Ethernet PoE Supply Voltage 37 57 V Power Consumption 12 95 W maximum 6 5 W typical Networ...

Страница 86: ...88 x 9 55 x 9 52 in Weight 1 15 kg Housing Molded Plastic Die casted Aluminum Mounting Type Ceiling bracket or wall Environmental Operating Temperature Range 7 19 4 to 49 120 2 Storage Temperature 29...

Страница 87: ...mpedance 26 k Configuration Unbalanced Type Multipin Female Gooseneck Socket Pin Assignments Proprietary Shure Pinout Remote Caller Input Maximum Input Level 1 6 dBV Measured at Dante Output Frequency...

Страница 88: ...nput Level 5 5 dBV Measured at Dante Output Frequency Response 20 Hz 20 kHz 0 5 dB 3 dB Measured at Dante Output Total Harmonic Distortion 0 07 typical Measured at Dante Output Dynamic Range 94 dB A w...

Страница 89: ...typical Audio Injected at Dante Input Dynamic Range 94 dB A weighted 91 dB Unweighted typical Headphone Output Maximum Output Level 2 1 dBV 1 THD N Audio Injected at Dante Input Frequency Response 10...

Страница 90: ...dio Injected at Dante Input Frequency Response 4 Hz 20 kHz 0 5 dB 3 dB Audio Injected at Dante Input Total Harmonic Distortion 0 07 typical Audio Injected at Dante Input Dynamic Range 87 dB A weighted...

Страница 91: ...quency Range 13 56 MHz Transmission Protocols ISO IEC 14443 Antenna Type Internal NFC Loop Antenna Power Battery Type Shure SB930 Lithium Ion Battery Connector Proprietary blade Battery Voltage 3 4 2...

Страница 92: ...in 109 2 mm Display Resolution 480 x 272 128 ppi Mechanical Dimensions 70 2 x 148 x 257 5 mm 2 8 x 5 8 x 10 1 in Weight 1 21 kg with battery 1 025 kg without battery Housing Molded Plastic Die casted...

Страница 93: ...Hz 2 A maximum Output 4 2 V DC maximum 160W maximum Network Connections RJ45 Ethernet Other Connections IEC power Network Addressing Capability DHCP or Manual IP address Network Interface 10 100 Mbps...

Страница 94: ...ange 29 C 20 2 F to 60 C 140 F Related to the storage of the charger not storage mode Relative Humidity 95 SB930 SB930 Battery Type Rechargeable Li Ion Nominal Voltage 3 6 V Output Voltage 3 0 V to4 2...

Страница 95: ...or MXC and MXCW MXC420 C Dualflex cardioid gooseneck microphone for MXC and MXCW MXC420DF C Optional Accessories Dual Card for MXC MXCW and DCS Quantity 10 MXCDUALCARD 10PK Chairman button set for MXC...

Страница 96: ...heat sources such as open flames radiators heat registers stoves or other apparatus in cluding amplifiers that produce heat Do not place any open flame sources on the product DO NOT defeat the safety...

Страница 97: ...hock is present within this unit This symbol indicates that there are important operating and maintenance instructions in the literature accom panying this unit WARNING Voltages in this equipment are...

Страница 98: ...ference that may cause undesired operation These limits are designed to provide reasonable protection against harmful interference in a residential installation This equip ment generates uses and can...

Страница 99: ...s device may not cause interference This device must accept any interference including interference that may cause undesired operation of the device L metteur r cepteur exempt de licence contenu dans...

Страница 100: ...e http www shure co jp 2 4GHz DS SS FH SS 40m 2 400MHz 2 483 5MHz EAC Clarification This product meets Russian compliance regulations as well as EAC marking requirements Este equipamento n o tem direi...

Страница 101: ...Hereby Shure Incorporated declares that the radio equipment is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address...

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