ShoreTel 565g Скачать руководство пользователя страница 10

Страница: 10 / 46

User Guide

ShoreTel IP Phone 565g

Guide to Status Icons

Icon

Blink

Icon

LED Color and

Blink Pattern

State

Extension Monitor States

Off

Idle

Orange
Steady on

Idle and DND

Off

Idle and Message Waiting

Orange
Steady on

Idle, Message Waiting and
DND

Green
1000ms on, 1000ms
off

Offering Call

Green
Steady on

Active Call Picked Up

Orange
250ms on, 250ms off

Held or Parked Call or
Conference Call

Red
Steady on

Monitored Ext. on Active
Call

Red
Steady on

Monitored Ext. on
Conference Call

Green
200ms on, 100ms
off, 700ms on,
1000ms off

Monitored Ext on active
Call + Offering Call

Green
800ms on

Orange
200ms on

Picked up Monitored Ext.
Call + Monitor Ext on Active
Call

Содержание 565g

Страница 1: ...ShoreTel IP Phone 565g User Guide September 28 2015...

Страница 2: ...to typographical arithmetic or listing errors Trademarks ShoreTel ShoreTel and logo Brilliantly Simple Brilliantly Simple Communication ShoreTel Connect ShoreTel Connect ONSITE ShoreTel Connect CLOUD...

Страница 3: ...ng Handset Volume 18 Adjusting Headset Volume 19 Adjusting Bluetooth Headset Volume 19 Adjusting Speakerphone Volume 19 Muting an Active Call 19 VOICE MAIL 19 Logging Into the Main Menu 19 Logging In...

Страница 4: ...ls 39 Extension Monitoring 40 Whisper Page 40 Picking Up the Night Bell 41 Toggling the Hunt Group Status 41 Overhead Paging 41 Using Group Paging 42 Parking and Unparking Calls 42 SHORETEL CONNECT CL...

Страница 5: ...ls 13 Answering Calls 14 Answering Additional Calls 16 Transferring a Call 16 Making a Conference Call 16 Using the Intercom 17 Placing a Call On or Off Hold 17 Redialing and Checking Missed Calls 18...

Страница 6: ...luetooth Wireless Headset 31 DIRECTORY 33 MANAGING CALLS ADVANCED FEATURES 34 Programmable Custom Buttons 34 Bridged Call Appearances 36 Silent Monitor Barge In 37 Silent Coach 38 Shared Call Appearen...

Страница 7: ...l Hold Dial Pad Audio Control Keys Volume button controls handset headset speaker and ring volume Mute Speaker and Headset keys are illuminated when functions are active Headset key lights blue when p...

Страница 8: ...e 9 brightness levels and each brightness level offers 3 different contrast levels for a total of 27 pairings Backlight Operation When your phone is not used for several minutes the screen will dim to...

Страница 9: ...odels which support three color LED display for the custom keys Values shown in the table below apply to ShoreTel 6 1 build 11 15 2603 0 and higher Icon Blink Icon LED Color and Blink Pattern State Ca...

Страница 10: ...on Idle Message Waiting and DND Green 1000ms on 1000ms off Offering Call Green Steady on Active Call Picked Up Orange 250ms on 250ms off Held or Parked Call or Conference Call Red Steady on Monitored...

Страница 11: ...n Orange 200ms on Green 100 on Picked up Monitored Ext Call Monitor Ext held Active Call Icon Blink Icon LED Color and Blink Pattern State Bridged Call appearance States Off Idle Green 1000ms on 1000m...

Страница 12: ...Color and Blink Pattern State Feature Key With Extension Target States Off Idle or Offering Call Red Steady on Connected or Held Call Orange Steady on DND Red Steady on Dial Transfer Mailbox Only MWI...

Страница 13: ...ons and then press to re assign the extension Then press You are now logged in Your phone can receive calls and you can check for new messages With appropriate permissions set by your system administr...

Страница 14: ...are different from those that appear when the phone is idle they now allow you to park the call or hang up Answering Calls Ring tones the blinking Incoming Call Icon and the flashing red LED light in...

Страница 15: ...on your Bluetooth headset you can press the call control button on your headset Please consult the documentation that came with your headset for details on performing this operation To end a call pre...

Страница 16: ...n to the previous call press the call appearance key Transferring a Call To transfer a call from your extension to another number Press the Transfer button The call is put on hold At the prompt dial t...

Страница 17: ...ministrator To intercom another party Press Dial the party s extension or press the custom key associated with the extension Press the Intcom soft key To end the call press the HangUp soft key or You...

Страница 18: ...appears directly above the soft keys for the selected call To redial a call Press Press it again to dial the last number you called see below or Use the Scroll button to select the number you want to...

Страница 19: ...the speakerphone volume while the speakerphone LED is illuminated press and on the volume button Muting an Active Call To mute the active call press the Mute button The LED turns red To un mute the ca...

Страница 20: ...new messages by pressing To interact with new messages press one of the following Replay the message Save the message Delete the message Forward the message After recording the prefacing remark press...

Страница 21: ...ssages from Voice Mail From the Main Menu you can send messages by pressing The following options are available while recording your message Cancel Done recording Review Re record After you are satisf...

Страница 22: ...onal mailbox then press one of the following Record personal greeting Record your personal greeting for the current active Availability state at the tone and press then select from the following optio...

Страница 23: ...he voice mail message Record your name Press when you are finished recording your name then choose from the following options Accept Review Re record Delete and use default system recording Cancel Lis...

Страница 24: ...ail delivery Change agent state Log in and assign extension Log out Log in without assigning extension Change Find Me forwarding state By enabling Find Me callers who are routed to your voice mail box...

Страница 25: ...to assistant Forward to recipient s Find Me destination an optional number where calls can be forwarded if enabled otherwise you will be prompted to record a message Transfer to auto attendant After m...

Страница 26: ...he desired state is selected press the OK soft key and then the Done soft key You can also change the call forward destination for each Availability state Press the Options button followed by your pas...

Страница 27: ...ooth Wireless Headset on page 31 Press the Done soft key Details If Bluetooth is selected but no Bluetooth headset has been paired then audio will be routed to the speakerphone If Headset is selected...

Страница 28: ...follow the procedure below Press the Options button followed by your password and then Scroll through the list to option 4 Program Buttons or press 4 on the keypad Press the Edit soft key Press the c...

Страница 29: ...ent type is one of the following Workgroup Agent Workgroup Supervisor or Operator To change the agent state on your IP 565g phone follow the procedure below Press the Options button followed by your p...

Страница 30: ...kerphone and you can stay off hook and dial tone will not be played By default handsfree mode is disabled You can enable handsfree mode by doing the following Press the Options button followed by your...

Страница 31: ...ns below Press the Options button followed by your password and then Press 7 on the keypad or scroll through the listed options until 7 Bluetooth is highlighted Press the Edit soft key The following s...

Страница 32: ...y A screen appears requesting a 4 digit security code This code varies from one headset to the next Check the documentation that came with your headset for this security code and enter it on your IP 5...

Страница 33: ...en Press the keys that correspond with the first few letters of the extension s owner s first or last name to have the Directory narrow the number of entries for you Press for a space in a person s na...

Страница 34: ...ion across many separate IP phones offering the benefit of faster call handling between users The feature is intended for key system environments small offices or branch offices such as an auto dealer...

Страница 35: ...on page 42 for more information Park and Page This also allows a user to park a call and simultaneously do an overhead page Pickup The ShoreTel system allows users with proper permission to pick up a...

Страница 36: ...can consult with the other party before transferring the call to him or her In turn the call recipient can respond privately using the whisper mute feature without the other party hearing him or her U...

Страница 37: ...CESID number of that user will be sent For more information about Bridged Call Appearances see your system administrator The system administrator can configure your bridged call appearances to deliver...

Страница 38: ...ach recipient enter the recipient s name or number in the Telephone User Interface To perform a Silent Coach from any system phone Enter the 22 code followed by the number of the target extension Shor...

Страница 39: ...arance Inbound and Outbound Calls Inbound Calls The following scenario describes a typical process of receiving calls for an executive by an assistant through Shared Call Appearances The inbound call...

Страница 40: ...ringing by pressing the custom key or by pressing the Answer soft key You can send it to the monitored extension s voice mail by pressing To VM You can also answer a call after the owner of the monit...

Страница 41: ...to not busy or vice versa by dialing plus the extension of the hunt group A system prompt announces the current status Busy Not Busy of the hunt group This feature is especially useful when hunt group...

Страница 42: ...ss its custom key or use the Directory to find the party Press the Park soft key again To unpark the call press Unpark repeat step 2 and press Unpark again SHORETEL CONNECT CLIENT SOFTWARE In addition...

Страница 43: ...istrator WEB ACCESS ShoreTel Web Access is a browser based interface by which users can manage personal options and settings from any web browser from anywhere in the world Call handling details and n...

Страница 44: ...ntact your system administrator if this does not correct the issue Problem You have no dial tone when you go off hook but otherwise your phone is working normally Solution You have activated Handsfree...

Страница 45: ...ication Version Boot Version Model Number MAC Address Serial Number Hardware Version Rebooting Your Phone To reboot your phone follow these steps With the phone on hook press the Mute button The LED s...

Страница 46: ...Using the Intercom ext Barge In ext Silent Monitor ext Toggling the Hunt Group Status HG ext Whisper Page ext Changing Availability state and Forwarding password Changing Extension Assignment password...

Результаты поиска

Содержание 565g

Отзывы:

Похожие инструкции для 565g

Бренды по названию

Популярные бренды

ShoreTel 565g, Руководство пользователя

Результаты поиска

Содержание 565g

Отзывы:

Похожие инструкции для 565g

Бренды по названию

Популярные бренды