- 15 -
8.
Troubleshooting
Trouble
Reason
Response
AccStick can’t be
accessed with PC.
Baud (bps) is configured at a different
value.
Baud(bps) should be configured
at 230400.
USB cable or the specified harness is
not connected successfully with the
AccStick.
・
Confirm the cable connection
・
Remove the cable, and insert to
PC again
Specified USB driver is needed for
your PC.
Install the USB driver to your PC.
（
refer to P. 8
）
Electrical board or the specified
harness of AccStick is broken.
Contact to the sales agent.
Over discharge of battery.
Contact to the sales agent.
AccStick doesn’t have
any data after measuring.
Forgot to click “START” on the PC
software.
Restart after clicking “START”.
（
refer to P. 10
）
Main power of AccStick was turned
off during the measuring.
Main power should be turned on
at the switch on AccStick before
starting.
（
refer to P. 10
）
After measuring, the main power was
turned off before connecting with PC.
Connect the PC to the AccStick
and keep the power on, and do
the data download.
（
refer to P. 8
）
Low battery level.
Charge the battery.
（
see P. 5
）
Software or the body is damaged.
Contact to the sales agent.
Over discharge of battery.
Contact to the sales agent.
Other
「
fail to communicate to AccStick
」
on
the screen, then AccStick cannot be
connected.
・
Confirm to connect to AccStick
with USB cable correctly
・
Reopen the software
・
Reinsert USB cable to AccStick
「
Select COM port
」
on the screen,
then AccStick cannot be connected.
Select suitable comport on your
PC.
「
fail to receive response
」
on the
screen, then AccStick cannot be
connected.
Contact to the sales agent.
