Confidential and other held documents do not print
Action
Yes
No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note:
If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
a
Open the Printing Preferences dialog.
b
From the Print and Hold tab, click
Use Print and Hold
, and then
click
Keep duplicate documents
.
c
From the Confidential Print section, enter a PIN.
d
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a
Delete some held jobs to free up printer memory.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Contact your
.
Troubleshooting
138
Содержание MX-C507P
Страница 1: ...DIGITAL FULL COLOR PRINTER MX C507P User s Guide September 2021 Machine type 5028 Model 6AH ...
Страница 89: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 89 ...
Страница 91: ...8 Insert the black toner cartridge 9 Insert the imaging kit Maintaining the printer 91 ...
Страница 93: ...2 Remove the waste toner bottle 3 Remove the imaging kit Maintaining the printer 93 ...
Страница 95: ...8 Insert the toner cartridges 9 Insert the new imaging kit Maintaining the printer 95 ...
Страница 102: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 102 ...
Страница 114: ...Jam locations 1 Standard bin 2 Fuser 3 Trays 4 Duplex unit 5 Multipurpose feeder Clearing jams 114 ...
Страница 155: ...5 ISP extended cable 4 Install the ISP into its housing Upgrading and migrating 155 ...
Страница 156: ...5 Attach the housing to the controller board access cover Upgrading and migrating 156 ...
Страница 162: ...5 Open door B 6 Open door C Upgrading and migrating 162 ...