Power cord caught in brushroll or floor nozzle.
•
To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord.
If this occurs, immediately shut off power to the vacuum and remove the cord from the
brushroll or nozzle.
•
Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with
a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris. No suction or light suction.
•
Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinstalling them.
•
Dust cup may be full; empty dust cup.
•
Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any
blockages found. See Checking for Blockages section for more information.
•
If any hair, string, or carpet fibers are wrapped around the brushroll, continue cleaning to
allow the self-cleaning brushroll to remove them. If some hair or fibers remain wrapped
around brushroll after continued use, open the brushroll cover on the bottom of the floor
nozzle and carefully remove them. See Cleaning the Brushroll section for more information.
Vacuum lifts area rugs.
•
Make sure Power/Surface switch is set to Hard Floor (setting I).
•
Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn
edges.
•
To minimize suction, slide Suction Control to MIN.
Brushroll does not spin.
•
If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum.
Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum,
and turn on power.
•
With the power on, recline the handle, which will automatically turn on the brushroll. Ensure
that the Power/Surface switch is set to Carpet (position II) for brushroll to spin.
Vacuum turns off on its own or indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn off the motor.
Follow these steps to restart:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 60 minutes.
5. Plug in vacuum and turn it on with the Power/Surface switch.
sharkclean .com
sharkclean .com
AVAILABLE ACCESSORIES
TROUBLESHOOTING
For all other issues, please visit our website at sharkclean.com/support.
NOTE:
Not all accessories come with all units. For a list of the accessories included with this model, see the top
inside flap of the box. To order additional accessories, visit
sharkaccessories.com.
A
Crevice Tool
Clean in corners and other tight spaces or
reach baseboards and ceilings with this
slim crevice tool.
B
Upholstery Tool
Picks up pet hair, dust, and large debris
from mattresses, couches, curtains, and
other delicate upholstered fabrics.
C
Pet Power Brush
The turbine brush loosens and removes
pet hair and debris from carpets, and
powerfully deep-cleans dander out of
upholstery and other surfaces.
D
Dusting Brush
This brush dusts and cleans delicate
surfaces. Great for use on fans, blinds,
lampshades, and keyboards.
E
Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this
adjustable 36" tool. Flip the extension piece
over to clean the underside of appliances.
F
Home & Car Detail Kit
Deep-clean your car like a professional
detailer, or clean hard-to-reach areas in
your home. Micro-sized tools let you clean
around delicate objects and access the
tightest spaces like car vents and computer
keyboards. Zipper pouch and instruction
sheet included.
G
Pet Crevice Tool
This versatile, slender tool removes pet hair
from hard-to-reach spaces like corners,
ceilings, and between couch cushions.
H
Self-Cleaning Pet Power Brush
Tackles pet hair and ground-in dirt from
above-floor areas like carpeted stairs and
upholstery, while actively removing hair
wrap as it cleans.
I
Accessory Bag
This convenient accessory storage bag
measures 32 cm x 70 cm and fits the
Under-Appliance Wand. Smaller size
available at sharkaccessories.com.
A
D
F
B
C
E
G
i
H
