29
5 TROUBLESHOOTING
The repair or replacement of any parts in the
system must be carried out only by qualified
personnel.
The repair or replacement of any parts in the system by
authorized personnel shall cause the product warranty to
become null and void.
The system must not be modified in any way.
The manufacturer declines any responsibility in case the user
not follow these instructions.
The system fails to come on (green LED off)
Cause
No mains voltage at the socket.
Solution
Check and repair the electrical system as needed.
By use qualified personnel only.
Cause
Faulty plug or cable.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause
Line fuse blown.
Solution
Replace the faulty component.
Cause
Faulty main switch.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause Faulty
electronics.
Solution
Contact the nearest service centre to have the sys-
tem repaired.
No output power (the system does not weld)
Cause
Faulty torch trigger button.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause
The system has overheated (thermal alarm - yellow LED on).
Solution
Wait for the system to cool down without switching
it off (yellow LED off).
Cause
Side cover open or faulty door switch.
Solution In order to ensure safe operation the side cover
must be closed while welding.
Replace the faulty component.
Contact the nearest Service Centre to have the
torch repaired.
Cause
Incorrect ground connection.
Solution
Ground the system correctly.
Read the paragraph “Installation “.
Cause
Mains voltage out of range (yellow LED on).
Solution Bring the mains voltage within the power source
admissible range.
Connect the system correctly.
Read the paragraph "Connections ".
Cause Faulty
contactor.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause Faulty
electronics.
Solution
Contact the nearest service centre to have the sys-
tem repaired.
Incorrect output power
Cause
System parameters or functions set incorrectly.
Solution
Reset the system and the welding parameters.
Cause
Faulty potentiometer/encoder for the adjustment
of the welding current.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause
Mains voltage out of range
Solution
Connect the system correctly.
Read the paragraph "Connections ".
Cause
Input mains phase missing.
Solution
Connect the system correctly.
Read the paragraph "Connections ".
Cause Faulty
contactor.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause Faulty
electronics.
Solution
Contact the nearest service centre to have the sys-
tem repaired.
Wire feeder fails
Cause
Faulty torch trigger button.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause
Incorrect or worn rollers
Solution
Replace the rollers.
Cause
Faulty wire feeder.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause
Damaged torch liner.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Cause
No power supply to the wire feeder.
Solution
Check the connection to the power source.
Read the paragraph "Connections ".
Contact the nearest service centre to have the sys-
tem repaired.
Cause
Tangled wire on the spool.
Solution
Untangle the wire or replace the wire spool.
Cause
Melted torch nozzle (stuck wire)
Solution
Replace the faulty component.
Irregular wire feeding
Cause
Faulty torch trigger button.
Solution
Replace the faulty component.
Contact the nearest service centre to have the sys-
tem repaired.
Содержание Neomig 3500
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