Version: 02/02/05 Page 21 of 22
package. Do not include any manuals or accessories in the shipping package. SEI will
only replace the defective portion of the Product and will not ship back any accessories.
•
The customer is responsible for all in-bound shipping charges to SEI. No Cash on
Delivery (“COD”) is allowed. Products sent COD will either be rejected by SEI or
become the property of SEI. Products shall be fully insured by the customer and
shipped to
System Engineering International, 5115 Pegasus Court, Suite Q,
Frederick, MD 21704
. SEI will not be held responsible for any packages that are lost
in transit to SEI. The repaired or replaced packages will be shipped to the customer via
UPS Ground or any common carrier selected by SEI, with shipping charges prepaid.
Expedited shipping is available if shipping charges are prepaid by the customer and
upon request.
SEI may reject or return any product that is not packaged and shipped in strict compliance with
the foregoing requirements, or for which an RMA number is not visible from the outside of the
package. The product owner agrees to pay SEI’s reasonable handling and return shipping
charges for any product that is not packaged and shipped in accordance with the foregoing
requirements, or that is determined by SEI not to be defective or non-conforming.
What Is Not Covered:
This limited warranty provided by SEI does not cover: Products, if in
SEI’s judgment, have been subjected to abuse, accident, alteration, modification, tampering,
negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that
is not contemplated in the documentation for the product, or if the model or serial number has
been altered, tampered with, defaced or removed; Initial installation, installation and removal
of the product for repair, and shipping costs; Operational adjustments covered in the operating
manual for the product, and normal maintenance; Damage that occurs in shipment, due to act
of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware
or other products or services provided by anyone other than SEI; Products that have been
purchased from inventory clearance or liquidation sales or other sales in which SEI, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product. Repair
by anyone other than SEI or an Authorized SEI Service Office will void this Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED
HEREIN, THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF
ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-
INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY
TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED
WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY
COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE
RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEI IS
NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR
OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE
PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER
