XFp Extracellular Flux Analyzer User Manual
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APPENDIX II – Troubleshooting
Problem
Possible Cause
Fix
The template page takes 8-10
seconds to appear.
An incomplete or
broken network
connection
•
Go to the Settings menu.
•
Touch the Go To Setup button in the Device
Settings pane.
•
Browse to the Network Directory page.
•
Click the Disable button. When the button
changes to Enable, click it again.
•
If after a brief delay you see a green “OK”
icon appear next to the button, then the
network connection is functional.
•
If you instead get a “Fail” result, delete the
contents of every field on this page and click
Apply. The templates page should now be
displayed quickly.
Instrument gives a “load error
message” and it is not clear
whether a cartridge has
already been loaded
•
Select Diagnostics from Home Screen
•
Select Maintenance
•
Select Eject Cartridge
•
The XFp Analyzer will eject a cartridge if one
is left inside the instrument.
For any other problems or questions, please contact Seahorse Technical Support at
Refer to section 5 of this document for a detailed description of running instrument diagnostics to aid in
troubleshooting problems.
Please visit
www.seahorsebio.com
for FAQs.
For further information, please contact Seahorse Support or your local distributor:
Email:
Phone (US): 1-800-671-0633 #3
Phone (world-wide): +1-978-671-1600 #3
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