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Troubleshooting 

PROBLEM 

I purchased a drive and my operating system
reports the capacity as much less than that.

RESOLUTION 

Disc drive manufacturers consider 1 Gbyte to equal
1,000,000,000 bytes. However, your computer 
operates at a binary level, which considers 1 Gbyte 
to equal 2

30

, which equals 1,073,741,824 bytes. 

So, even though a 160-Gbyte drive stores 
160 Gbytes of data, when you think in terms of 1 Gbyte
= 1,000,000,000 bytes, your system will report a lower
capacity due to the operating system’s method of
calculating the value of each gigabyte. This means your
operating system may report that your 160-Gbyte drive
has a capacity of approximately 149 Gbytes, the binary
equivalent of 160,000,000,000 bytes. 

Windows-specific problems 

First, make sure you have the latest Microsoft operating
system service packs and other Windows updates
installed on your system before you spend time looking
for a drive problem. These service packs are issued to
fix bugs, add drivers, and enhance the security features
of your system. See http://support.microsoft.com for
details about how to install service packs and Windows
updates in your system. Contact Microsoft Customer
Service for information about obtaining these system
enhancements if you don’t have Internet access.

PROBLEM 

The drive is connected to the eSATA port, but 
the computer does not recognise the drive. 

RESOLUTION 

Check power.

Confirm the drive has power and 

that the power LED is glowing on the drive and 
power converter. If the light is not lit, press the 
Power button on the front of the drive to power 
the drive on. Then check to ensure that all the 
connections are tight (power cable to wall, power 
cable to power supply, power supply to drive). If it 
still does not light up, temporarily remove any surge
protectors and plug the drive into the wall outlet.

Confirm that the eSATA cable is plugged in to 
the computer and the drive.

For external SATA kits, 

plug the drive directly into the eSATA port on the
computer.

Note: 

When installing a PCI eSATA host adapter, driver installation

may be required for optimal performance. Drivers are provided 
with most host adapters or may be found on the Disc Utility CD 
in this kit. For the most up-to-date drivers for your PCI eSATA host
adapter, see the card manufacturer’s website.

External Hard Drive

15

ENGLISH

Содержание ST3500601XS-RK - 500 GB External Hard Drive

Страница 1: ...External SATA Hard Drive Quick Start Guide...

Страница 2: ...ndows and the Mac operating system See page 10 for more information about BounceBack Express Contents The external SATA hard drive kit includes Seagate external hard drive with an eSATA interface A pe...

Страница 3: ...you risk excessive wear reduced reliability and possible data loss Power button operations Press the button LED comes on Power On occurs Press the button LED shuts off Power Down occurs External Hard...

Страница 4: ...lways need to follow this sequence For example in Windows XP only if you want to attach your drive after your computer has already booted you can simply connect the interface cable turn on power to th...

Страница 5: ...ve is factory formatted for a FAT32 file system and no further formatting is needed for Windows operating systems However if you are using Windows 2000 Pro or Windows XP and you prefer to use an NTFS...

Страница 6: ...does not recommend that you use your external hard drive to share data between the Windows and Macintosh operating systems This is due primarily to all of the variables in OS types and versions format...

Страница 7: ...connect the interface cable or turn off the drive Macintosh OS Mac OS 10 4 or higher eSATA host bus adapter card installation Turn the power off to your computer Open the computer case Install the PCI...

Страница 8: ...ing drive that may contain data because reformatting and or partitioning erases all data on the selected drive 3 Click Partition if you want to partition your drive or click Erase to reformat the driv...

Страница 9: ...is the beginning and dismounting is the end of the conversation between your computer and your external hard drive Mounting occurs automatically when you connect and turn on your drive but you must i...

Страница 10: ...ert the Seagate Disc Utility CD Install BounceBack Express from the menu Note If the BounceBack Control Center fails to appear Windows OS users Double click the CD icon open the CMS folder and then cl...

Страница 11: ...d increase incrementally as the size of each file in the backup set is determined 10 The BounceBack Installation screen will then show the estimated time it will take for your first backup to run comp...

Страница 12: ...system tray and select Disable BounceBack Launcher Scheduled Backups Use the Settings function from the BounceBack Control Center to create or modify Backup Sets and schedule their run times File res...

Страница 13: ...t is older than the file on your hard drive Newer the file on the backup drive unit is newer than the file on your hard drive Deleted the file on the backup drive unit represents a file that has been...

Страница 14: ...ecover instantly from a disaster by either using the rescue CD or by exchanging the internal PC hard drive with the backup drive The advanced restore function provides a graphical user interface to co...

Страница 15: ...m for details about how to install service packs and Windows updates in your system Contact Microsoft Customer Service for information about obtaining these system enhancements if you don t have Inter...

Страница 16: ...and another eSATA port Macintosh specific problems First be sure you have the latest Apple operating system software updates installed on your computer before you spend time looking for a drive proble...

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