background image

DiskStor Portable USB Hard Drive

 Online Reference Manual

18

Regional services

Seagate provides technical support through several
regional centers worldwide. These services may include:

• Seagate phone technical support: For one-on-one help,

you can talk to a technical support specialist during local
business hours. Before calling, note your system configu-
ration and drive model number.

• Seagate Technical Support FAX: You can FAX questions

or comments to technical support specialists. Re-
sponses are sent during local business hours.

• SeaFAX: You can use a touch-tone telephone to access

Seagate’s automated FAX system to receive technical
documentation by return FAX. This service is available
24 hours daily.

dstorusb.p65

04/20/2001, 1:41 PM

18

Содержание DiskStor

Страница 1: ...USB EXTERNAL HARD DRIVE DISKSTOR ONLINE REFERENCE MANUAL Click here to continue dscveng p65 05 10 2001 3 42 PM 1...

Страница 2: ...Contents 3 Introduction 6 Installation 14 Troubleshooting 17 Support services DiskStor Portable USB Hard Drive Online Reference Manual dstorusb p65 04 20 2001 1 41 PM 1...

Страница 3: ...ld void the user s authority to operate the equipment It has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules which are designed to provide...

Страница 4: ...r Portable USB hard drive Drive stand The drive stand is necessary for operating the USB hard drive in a vertical orientation Power supply with cords Power adapters are supplied for customers in the A...

Страница 5: ...nd laptops manufactured after 1998 USB add on boards are also readily available A CD ROM drive for driver and software installation 16 to 32 Mbytes of RAM are required to run the bonus software About...

Страница 6: ...ighlight the program in the CD browser and click the Run button Handling precautions To avoid damaging your USB hard drive and possibly losing data follow these precautions Hard drives are extremely f...

Страница 7: ...e you attach the drive 2 Connect the power adapter Make sure the drive is turned off Attach the small round power connector to the drive as shown in Figure 1 Plug one end of the power cord into the tr...

Страница 8: ...can use the drive you must install the appro priate USB driver software Instructions for installing drivers are provided on subsequent pages For Windows 98 see page 8 For Windows 2000 Professional se...

Страница 9: ...Cable USB device or some similar name This is normal and indicates that your computer has detected the USB controller in the drive b In the second wizard screen shown in Figure 4 select the option la...

Страница 10: ...see the message Windows has finished installing the software that your new hardware device requires Click on the Finish button f As the wizard finishes New Hardware Found messages may appear temporari...

Страница 11: ...me similar name This is normal and indicates that your computer has detected the USB controller in the drive b When you see the screen titled Install Hardware Device Drivers select the option labeled...

Страница 12: ...ue the installation f The driver files are now copied from the CD to your internal hard disc After the files have been copied you see the message Completing the Found New Hardware wizard Click on the...

Страница 13: ...name This is normal and indicates that your computer has detected the USB controller in the drive b In the second wizard screen shown in Figure 8 select the option labeled Specify the location of the...

Страница 14: ...have been copied you will see the message Windows has finished installing the software that your new hardware device requires Click on the Finish button f As the wizard finishes New Hardware Found scr...

Страница 15: ...Make sure that your computer and USB hard drive are plugged in and turned on before you attach the drive to the computer If your computer still does not see the USB hard drive follow the Advanced Trou...

Страница 16: ...evice Manager To open the Device Man ager click on My Computer with the right mouse button and select Properties from the menu Click on the Device Manager tab Your USB controller should be listed in t...

Страница 17: ...a different letter that is not being used by your Novell network This allows the USB hard drive to use the first available drive letter Follow these steps a In the Start Menu select Settings Control...

Страница 18: ...wide variety of technical support services are available on Seagate s World Wide Web site located at http www seagate com Seagate e mail support You can e mail questions or comments to usbsupport seag...

Страница 19: ...port specialist during local business hours Before calling note your system configu ration and drive model number Seagate Technical Support FAX You can FAX questions or comments to technical support s...

Страница 20: ...ort 1 800 SEAGATE 1 800 732 4283 You will be directed to a product specific phone number International telephone support 1 405 936 1234 Seagate Technical Support FAX US and international 1 405 936 168...

Страница 21: ...free except for those labeled direct If your country is not listed here please dial one of direct numbers Phone FAX Australia 1800 14 7201 China 86 10 6871 4316 Hong Kong 800 90 0474 852 2368 7173 In...

Страница 22: ...our European call center in Amsterdam at 31 20 316 7222 between 8 30 a m to 5 00 p m European central time Monday through Friday or send a FAX to 31 20 653 3513 Country Phone SeaFAX Austria 0 800 20...

Страница 23: ...e East For presales technical support warranty repair and FAX services in Africa and the Middle East dial our European call center in Amsterdam at 31 20 316 7222 between 8 30 a m to 5 00 p m European...

Отзывы: