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16 

 

 

Symptoms 

Detailed Problem 

Description 

 

Solution 

 

Sensor Messages 
Going Down to the 
Local Alert are Delayed 

 

Sensor Messages Going 
Down to the Local Alert 
are Delayed 

1. Sensor messages are not sent down urgently to the Local Alert. 

These messages will be delayed by up to the gateway Heartbeat 
+ Local Alert Poll Rate after the message is generated by 
Scigiene Premier. 

 
 
 
 
 
 

Misc Hardware Issues 

 
 
 
 
 

Display, LED, buzzer, 
backlight, or power input 
issues. 

1. Double check configurations in Scigiene Premier and 

make sure the display, LED, buzzer, and backlight are 
activated in the Local Alert settings page as well as in the 
notifications. 

2. Power cycle the Local Alert. Upon power up, the Local Alert 

activates the LED, display (all pixels darkened), buzzer (all three 
volume levels), and the backlight. If any of these does not appear 
to be working contact Scigiene Support. 

3. The Local Alert can be powered from battery and/or line power. 

When on battery only, a battery icon will appear in the status bar 
at the top of the display. If this icon has 0 bars filled, check the 
batteries. If on line power, a line power icon will appear in place 
of the battery, if this icon appears then line power is working 
properly. 

 
 

 

Alarms are not Firing 
as Expected 

 

 

Either, alarms that are 
not set are firing or 
alarms that are set are 
not firing as expected. 

Alarms (LED, Buzzer, Text Message, Backlight) are controlled by 
the Local 

Alert’s settings and active alarms in notifications. When a 

notification is received by the Local Alert, it will activate alarms 
based on Settings AND (Notification1 OR Notification2 OR 
...NotificationN). In simpler terms, if the alarm setting is off, that 
alarm will not be able to activate regardless of what notifications 
are set. If the setting is on and at least one notification received by 
the Local Alert has that alarm active, that alarm will activate. 

 

 

 

Содержание RFR-0541-2

Страница 1: ...1 GEN 2 Wireless Local Alert RFR 0541 2 User Guide IMPORTANT Powering off the Local Alert will delete any saved notifications or sensor readings however any configuration changes will be saved...

Страница 2: ...G NETWORK 6 III SET UP IN SCIGIENE PREMIER 7 ADD DEVICE 7 SET UP 7 VALIDATION 8 ACTIONS 8 NOTIFICATIONS 9 SENSOR READINGS 10 IV LOCAL ALERT OVERVIEW IN SCIGIENE PREMIER 11 MENU SYSTEM 11 DETAILS VIEW...

Страница 3: ...GEN 2 WIRELESS LOCAL ALERT QUICK START 1 Create an Scigiene Premier user account 2 Add wireless gateway s and sensor s to the network 3 Add the Local Alert device to the sensor network 4 Power on the...

Страница 4: ...sages The left number indicates the current message being displayed The right number indicates how many total messages are on the Local Alert 9 Signal Strength This icon indicates the signal strength...

Страница 5: ...be received locally where someone is most capable of responding to a critical condition The Local Alert displays notifications and sensor messages Notifications are messages generated by Scigiene Pre...

Страница 6: ...dix A for more detailed information on the Local Alert s behaviors II ORDER OF OPERATIONS It s important to understand and follow the order of operations for activating the GEN 2 Local Alert If perfor...

Страница 7: ...to add a sensor These can both be located on the label on the side of your device 3 Adding your device You will need to enter the Device ID and the Security Code from your sensor in the corresponding...

Страница 8: ...and to speed up this process 3 Make sure Local Alert is powered Attach the included antenna and switch on the Local Alert see the Powering Sensor On and Attach Antenna sections for help in this area O...

Страница 9: ...the notification Click the icons next to the selected Local Alert to activate deactivate different alarms Click the right arrow button to advance to the sensor selection screen The message sent to the...

Страница 10: ...lert Insert batteries and or line power and slide the switch on left side to the On position Antenna Orientation In order to get the best performance out of your GEN 2 device it is important to note p...

Страница 11: ...corner of the sensor icon denotes its status Green indicates the Local Alert is checking in and within user defined safe parameters Red indicates the Local Alert has met or exceeded a user defined th...

Страница 12: ...ng information about the state of the Local Alert when the message was transmitted See Sensor State explained below Alert Sent Boolean indicating if this reading triggered a notification to be sent fr...

Страница 13: ...On state before scrolling to the next message K Time Zone Offset Sets the time on the Local Alert to the same time zone as the Scigiene Premier account L LCD Contrast Increasing LCD contrast will dark...

Страница 14: ...grade security at every DATA SECURITY ON THE GATEWAY GEN 2 Gateways are designed to prevent prying eyes from accessing the data that is stored on the sensors and Local Alert devices Gateways do not r...

Страница 15: ...cation was generated in Scigiene Premier 1 Check the Heartbeat on the gateway that the Local Alert is connected to in Scigiene Premier The notification must get to the gateway before being sent to the...

Страница 16: ...orking contact Scigiene Support 3 The Local Alert can be powered from battery and or line power When on battery only a battery icon will appear in the status bar at the top of the display If this icon...

Страница 17: ...hirty seconds of viewing a notification reading without any user interaction thebacklight willturn offautomatically Pressing the button at this point will turn it back on Button Pressing the button wh...

Страница 18: ...18 VIII LOCAL ALERT BEHAVIORAL FLOW DIAGRAM...

Страница 19: ...ithout backlight LED One Ultra Bright Red LED 1630 mcd 110 x 45 Viewing Angle Buzzer 85 dB 30 cm 2 5 KHz 500 Hz Enclosure ABS plastic Dimensions 4 0 x 4 0 x 1 6 in 101 6 x 101 6 x 40 64 mm Excluding a...

Страница 20: ...validRMA number provided byScigiene Customer acknowledges that replacement products may be repaired refurbished or tested and found to be complying Customer shall bear the risk of loss for such retur...

Страница 21: ...radio transmitter IC 9794A RFSC1 has been approved by Industry Canada to operate with the antenna types listed on previous page with the maximum permissible gain and required antenna impedance for ea...

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