16
Symptoms
Detailed Problem
Description
Solution
Sensor Messages
Going Down to the
Local Alert are Delayed
Sensor Messages Going
Down to the Local Alert
are Delayed
1. Sensor messages are not sent down urgently to the Local Alert.
These messages will be delayed by up to the gateway Heartbeat
+ Local Alert Poll Rate after the message is generated by
Scigiene Premier.
Misc Hardware Issues
Display, LED, buzzer,
backlight, or power input
issues.
1. Double check configurations in Scigiene Premier and
make sure the display, LED, buzzer, and backlight are
activated in the Local Alert settings page as well as in the
notifications.
2. Power cycle the Local Alert. Upon power up, the Local Alert
activates the LED, display (all pixels darkened), buzzer (all three
volume levels), and the backlight. If any of these does not appear
to be working contact Scigiene Support.
3. The Local Alert can be powered from battery and/or line power.
When on battery only, a battery icon will appear in the status bar
at the top of the display. If this icon has 0 bars filled, check the
batteries. If on line power, a line power icon will appear in place
of the battery, if this icon appears then line power is working
properly.
Alarms are not Firing
as Expected
Either, alarms that are
not set are firing or
alarms that are set are
not firing as expected.
Alarms (LED, Buzzer, Text Message, Backlight) are controlled by
the Local
Alert’s settings and active alarms in notifications. When a
notification is received by the Local Alert, it will activate alarms
based on Settings AND (Notification1 OR Notification2 OR
...NotificationN). In simpler terms, if the alarm setting is off, that
alarm will not be able to activate regardless of what notifications
are set. If the setting is on and at least one notification received by
the Local Alert has that alarm active, that alarm will activate.
Содержание RFR-0541-2
Страница 18: ...18 VIII LOCAL ALERT BEHAVIORAL FLOW DIAGRAM...