Scientific Atlanta PowerVu D9834, Руководство пользователя

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4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide 41
Appendix C Customer Information
Hotlines
Scientific-Atlanta provides customers with 24-hour hotline support from anywhere in the
world. If you require technical assistance or product training support, or if you have any
questions concerning your Scientific-Atlanta product, contact the appropriate Customer
Support Center from those listed below.
Location Phone Number
USA and Canada (Toll free) 888.949.4786
USA and Canada +1.770.236.4786
United Kingdom and Europe +44.8708.325.420
Asia +852.2522.5059
Note: As our customer's needs change, our support options change, as well. For the most
up-to-date support contacts and numbers, please check our support website:
http://www.sciatl.com/customers/services_contentdist_numbers.htm
Media Networks customers who call a Customer Support Center are asked specific ques-
tions in order to identify their needs. In this way, each call can be directed to the cus-
tomer support representative most experienced with your Scientific-Atlanta product.
Customer Support Centers also provide the following pre- and post-sales support services
for Scientific-Atlanta products.
Training Support
On and off-site training plus technical support services are available for both equipment
operators and system administrators.
Warranty and Post-Warranty Support
Warranty and post-warranty support services are available to help you return Scientific-
Atlanta products for service or repair. For complete product warranty information, see the
Warranty and Disclaimer at the beginning of this User’s Guide.