4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide
39
Problem
Possible Causes
What to do
sion problems or a
temporary solar dis-
turbance.
•
Your satellite antenna
(dish) may not be
properly installed or is
not accurately aimed
at the satellite signal.
signal reception.
•
Check that a minimum
Signal Level of 40 is
achieved or displayed
when aligning the dish.
11. No picture, no
sound
•
You have not turned
your receiver on or
the receiver is not
properly connected to
AC power.
•
Your antenna, video
and/or audio cables
may be faulty or not
properly connected.
•
Possible station trou-
ble (the signal source
for one or more (or
all) channels is tem-
porarily affected by
transmission prob-
lems or due to a tem-
porary solar distur-
bance.
•
Press the
button
on the receiver front
panel, or press the
POWER
button on your
remote control.
•
Check that your satellite
receiver is properly con-
nected to AC/power.
•
Check the connections
to the satellite antenna
LNB, television antenna,
and all video and audio
cables.
•
Check another channel
to compare signal recep-
tion.
12. Picture OK, no
sound
•
You have muted the
sound.
•
Check that volume is not
muted by pressing the
VOL or VOL button
on your remote control.
•
Check another channel
to compare signal recep-
tion.
•
See the previous item in
this table for details.
13. Sound
OK,
poor picture
•
Check another channel
to compare signal recep-
tion.
•
See the previous item in
this table for details.
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