4007520 Rev B PowerVu D9834/D9835 Satellite Receiver User’s Guide
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Warranty and Disclaimer
Limited Warranty
Scientific-Atlanta Canada, Inc., hereafter called S-A, warrants that at time of shipment,
goods sold shall be free from defects in material and workmanship, and shall be of the
quality characterized and described by S-A. Notice of any defect shall be given in
writing to S-A or an authorized representative immediately upon discovery of such defect
within one [1] year of the date of shipment of the goods to the original purchaser only. S-
A obligations under this warranty are limited to repair or replacement of the product [or
accessories] that upon examination by S-A or an authorized representative are found to
be defective. Under no circumstances shall the obligations of S-A under this warranty
exceed the cost of goods sold. Approval for any goods returned for warranty must be
obtained in advance from S-A or an authorized representative. S-A is not obligated to
accept any goods returned for warranty without prior authorization. Any agreement made
between an authorized S-A distributor and the original purchaser that extends product
warranty beyond the one [1] year period warranted by S-A must not obligate S-A in any
way. To obtain authorized warranty service, the purchaser must forward the goods by
prepaid freight to S-A or an authorized service facility. S-A is not obligated to accept any
costs related to the return of goods including freight, customs duties or brokerage fees
incurred by the customer. This warranty is voided if a product is modified, altered or
repaired by anyone other than S-A or an authorized service facility.
Repair charges deemed reasonable by S-A will apply to any goods returned for warranty
and found to be in proper working condition. This warranty shall not apply to any
damage caused by war or insurgence, act of God, improper maintenance or change of
serial number, or by operation contrary to the information contained in the instruction
manual. No liability is assumed by S-A for any collateral or consequential damages or
losses associated with this product. S-A reserves the right to revise product specifications
without prior notice.
Warranty Terms and Conditions
All products manufactured by Scientific-Atlanta Canada Inc., hereinafter called S-A, are
warranted to be free from defects in material and workmanship, and conform to currently
published specifications. Scientific-Atlanta Canada extends warranty coverage to the
original purchaser only. Products must be purchased from a recognized Scientific-Atlanta
dealer or distributor.
Limits of Liability
Scientific-Atlanta’s liability is limited to servicing, adjusting or correcting any product
returned to the factory under warranty, including the replacement of defective
components. Equipment repairs are billed at normal rates for any fault caused by
improper installation, maintenance or use, or if the product is subject to abnormal
operating conditions.
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