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Appendix A: Tips for a successful
Installation
Unless the following tips are followed, the installation ruins the risk of having some level
of difficulties. These tips come from years of experience with thousands of sites installed
around the world. By far the biggest problem tends to be that the HandReader is allowed
to get dirty. Think of the HandReader as a camera, because that is exactly what it is. If a
user takes a picture with a dirty camera, then what you get is a dirty picture.
If a user would have to place their body in an awkward or dangerous position to use the
HandReader then that probably is not the correct location for a HandReader.
•
Mount all HandReaders in a network so that the top of the platen is 40” off of the floor
•
If an enrollment HandReader is used make sure that it is placed with the top of the
platen 40” off of the floor and not sitting directly on top of a desk, this will help to
eliminate “bad enrollments”
•
Mount the HandReader so that it is not difficult or dangerous to verify then open the
door
•
It is not recommended to mount the HandReader in an area where there is airborne
dust, in the path of direct sunlight, or where the HandReader can be exposed to water
or corrosive gasses
•
Do not remove the foam backing from the wall mounting plate
•
Seal any holes made in the wall for wire routing, so that dust will not blow into the
HandReader. Walls act as billows as the pressure changes in a room (opening and
closing a door can cause this).
It is extremely important to keep the HandReader clean. If a HandReader is not kept
clean verification issues will ensue. This is especially true in a networked environment, all
HandReaders should be at the same level of cleanliness for optimum performance.
•
Think of the HandReader as a camera
•
Clean the HandReader before it gets dirty
•
Use non-abrasive cleaners such as glass cleaners and non-abrasive cleaning cloths
•
Make the cleaning of the HandReader part of the Janitorial program
•
Never spray cleaner directly into the HandReader
•
“Recalibrate” after cleaning the HandReader
Location and
Installation
HandReader
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