The induction hob
cannot be turned
on.
No power.
Make sure the induction hob
is
connected to the power
supply
and that it is switched on.
Check whether there is a
power
outage in your home or area.
If
you’ve checked
everything
and the problem persists, call
a qualified
technician.
The touch
controls are
unresponsive.
The controls are locked.
Unlock the controls. See
section
‘Using your induction
cooktop’
for instructions.
The touch
controls are
difficult to
operate.
There may be a slight film
of
water over the controls or
you
may be using the tip of
your
finger when touching the
controls.
Make sure the touch control
area is dry and use the ball of
your finger when touching
the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive
scourer or
cleaning products being
used.
Use cookware with flat and
smooth bases. See ‘Choosing
the right cookware’.
See ‘Care and cleaning’.
Some pans make
crackling or
clicking noises.
This may be caused by
the
construction of your
cookware
(layers of different metals
vibrating differently).
This is normal for cookware
and
does not indicate a fault.
The induction hob
makes a low
humming noise
when used on
a high heat
setting.
This is caused by the
technology
of induction cooking.
This is normal, but the noise
should quieten down or
disappear completely when
you decrease the heat
setting.
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