12
ENGLISH
Problem
Cause
Solution
No electrical power.
1) Defective power cord.
2) Circuit breaker off or blown fuse.
1) Replace.
2) Turn circuit breaker on or replace fuse.
Unplug any equipment using the same
circuit.
Intermittent power
to motors.
1) Faulty electrical cable.
2) Defective switches.
3) Loose or dirty terminals.
1) Replace.
2) Replace.
3) Replace or clean.
Little or no vacuum
at wand.
1) Defective vacuum hose.
2) Kinks in vacuum hose.
3) Vacuum hose disconnected.
1) Replace.
2) Straighten hose.
3) Check external and internal hose
connections.
Low vacuum at
the machine.
1) Drain hose open.
2) Lint screen clogged.
3) Damaged recovery tank.
4) Clogged vacuum motor
exhaust port.
1) Close drain hose.
2) Clean.
3) Replace.
4) Clean.
Motor running and
no vacuum.
1) Faulty vacuum motor.
2) Float activated.
1) Replace.
2) Empty tank or clean float cage.
Premature float activation
or failure of float to
release.
1) Dirty or clogged float cage.
2) Float coated with detergent or other
debris.
3) Float cage slightly out of round.
1) Remove and clean float cage.
2) Clean and rinse float.
3) Carefully bend float cage by squeezing
by hand.
Foam / dirty solution
coming out of vacuum
exhaust port.
1) Foam from carpet bypassing float.
1) Add additional de-foamer.
No spray from jets.
1) Clogged or faulty solution control
valve.
2) Clogged or faulty quick disconnect.
3) Punctured pump diaphragm.
4) Clogged jets.
1) Check valve for debris.
2) Depress plunger on solution hose quick
disconnect on against inside wall of
solution tank housing. If solution is
flowing at this point, the system is okay.
If no solution flows, check the quick
disconnect for lint and other foreign
matter.
3) Replace with diaphragm repair kit.
4) Clean jets on wand or tool.
Problem solving
Make sure machine is turned off and electrical power cord is unplugged.
1618748_extractor.qxp_Layout 1 7/17/19 9:30 AM Page 12
