MU-201 GPS/GPRS Nano Tracker User Manual
Copyright © 2011 San Jose Technology, Inc. All Rights Reserved.
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FAQ
Make sure if the device is fully charged.
Check if the Power button is stuck.
Check if the Power Button is disabled.
Can’t turn ON the device
Check if GSM LED flashes every 5 seconds (Green)
Check if you have disable SIM Card PIN code
Make sure you have inserted SIM card BEFORE turn on the device.
Check if SIM Card is inserted in the correct direction.
Check if your SIM Card supports 2G/2.5G network (Some 3G SIM card is not backward
compatible.)
Please make sure there is valid GSM signal in your testing environment.
Can’t fix GPS signal
Check if GPS LED flashes every 5 seconds (Blue)
Make sure there is valid GPS signal in your testing environment. (Open sky)
Can’t fix GPS signal
Make sure you have activated GPRS feature in SIM Card.
Check with your GSM carrier if you have the correct APN setting.
Please save your complete setting and send it to SANAV for further support. User can save
the setting using GPS Tracker Utility.
Can’t receive any data on
the server or cell phone.
Check if the Blue/Green LED works
Flash/1s
.
Check if you have used the correct cable for charging (not the USB Data Cable).
Check if the LED light on the Charger is steady ON.
Check if the USB connection is solid between Power Cord and the AC Adapter.
Can’t charge the device.
