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Samsung The Wall Device Manager
Scans and cleans the Samsung The Wall's CPU, RAM, and storage space.
Start Smart Hub Connection Test
Use this to check the Smart Hub connection if you have a problem with using the network
connection and product services.
Reset Smart Hub
Use this to reset all saved data and installed applications such as the Samsung account
information, linked service account information, installed applications, and agreements.
Remote Management
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Settings
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More
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Support
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Remote Management
This service allows Samsung Customer Service Center agent to provide remote diagnostics on
your product.
Enable or disable the option by pressing the select button on the menu.
You must accept the service agreement and privacy agreement to use this service and allow
our engineer to remotely inspect your product and apply fixes and updates as necessary.
Accept the service agreement and privacy agreement first, and then provide our service agent
with the PIN in the following pop-up message.
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Off
( ) /
On
( )
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Press the button for more than 5 seconds to enter
Remote Management
mode.
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Internet connection is required.
About Samsung The Wall
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Support
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About Samsung The Wall
View contact information and Samsung The Wall Specfications that you may need in order to
receive service support from the Samsung Call Center or Samsung website.
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Go to
About Samsung The Wall
and find the product
Model Code
and
Software Version
.
Terms & Policy
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Support
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Terms & Policy
View and set the privacy policy for Smart Hub and various other services.
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Make sure that the product is connected to the network.