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Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
Video playback is choppy.
Check the cable connection and connect it again if required.
Use a standard cable.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "
The
defined
resolution is not currently supported.
" appears.
The message "
The defined resolution is not currently supported.
" appears if the input source
resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
HDMI Black Level
is not functioning properly on an external
device with HDMI YCbCr output.
This function is available only when a source device with RGB signal, such as a DVD player and
STB, is connected to the product to HDMI cable.
The power indicator does not blink.
Press a button on the remote control and check that the power indicator blinks.
•
If the power indicator does not blink, check the product connection and then turn off the
product and turn it on again.
•
If the power indicator does not blink although the cable is connected correctly and the
product has been turned off and then on again, contact the nearest service center.