
Solving other problems
380
15. Troubleshooting
Color or Black
background
If the amount of background shading becomes unacceptable:
•
Change the image transfer belt if it has reached its lifespan.
Contact a service representative.
•
Check the environmental conditions: very dry conditions
(low humidity) or a high level of humidity (higher than 80%
RH) can increase the amount of background shading.
•
Remove the old toner cartridge and install a new one.
Toner smear
If toner smears on the page:
•
Clean the inside of the machine. Cleaning the inside or
contact a service representative.
•
Check the paper type and quality (see "Print media
specifications" on page 393).
•
Remove the imaging unit and install a new one. Contact a
service representative.
•
Change the image transfer belt if it has reached its lifespan.
Contact a service representative.
Condition
Suggested Solutions
Vertical
repetitive
defects
If marks repeatedly appear on the printed side of the page at
even intervals:
•
The imaging unit may be damaged. If a repetitive mark
occurs on the page, run a cleaning sheet through several
times to clean the imaging unit. Cleaning the inside. If you
still have the same problems, remove the imaging unit and
install a new one. Contact a service representative.
•
Parts of the machine may have toner on them. If the
defects occur on the back of the page, the problem will
likely correct itself after a few more pages.
•
The fusing assembly may be damaged. Contact a service
representative.
Background
scatter
Background scatter results from bits of toner randomly
distributed on the printed page.
•
The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
•
If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause problems.
•
If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or in
Printing Preferences
(see
"Opening printing preferences" on page 96).
Condition
Suggested Solutions
A
Содержание Multifunction MultiXpress K325 Series
Страница 77: ...Loading paper in the tray 77 4 Media and tray 1 Squeeze the lock lever on the handle and pull out the tray ...
Страница 295: ...Redistributing toner 295 14 Maintenance 4 X322x X328x series ...
Страница 296: ...Redistributing toner 296 14 Maintenance 5 K325x K330x series ...
Страница 298: ...Replacing the toner cartridge 298 14 Maintenance 6 X322x X328x series ...
Страница 299: ...Replacing the toner cartridge 299 14 Maintenance 7 K325x K330x series ...
Страница 301: ...Replacing the imaging unit 301 14 Maintenance 8 X322x X328x series ...
Страница 302: ...Replacing the imaging unit 302 14 Maintenance 9 K325x K330x series ...
Страница 303: ...Replacing the imaging unit 303 14 Maintenance ...
Страница 305: ...Replacing the waste toner container 305 14 Maintenance 10 X322x X328x series ...
Страница 306: ...Replacing the waste toner container 306 14 Maintenance 11 K325x K330x series ...
Страница 312: ...Cleaning the machine 312 14 Maintenance X322x X328x series ...
Страница 313: ...Cleaning the machine 313 14 Maintenance K325x K330x series ...
Страница 315: ...Cleaning the machine 315 14 Maintenance X322x X328x series ...
Страница 316: ...Cleaning the machine 316 14 Maintenance ...
Страница 317: ...Cleaning the machine 317 14 Maintenance K325x K330x series ...
Страница 318: ...Cleaning the machine 318 14 Maintenance ...
Страница 319: ...Cleaning the machine 319 14 Maintenance Cleaning the waste toner container area X322x X328x series ...
Страница 320: ...Cleaning the machine 320 14 Maintenance K325x K330x series ...
Страница 324: ...Cleaning the machine 324 14 Maintenance X322x X328x series ...
Страница 325: ...Cleaning the machine 325 14 Maintenance ...
Страница 326: ...Cleaning the machine 326 14 Maintenance K325x K330x series ...
Страница 327: ...Cleaning the machine 327 14 Maintenance ...
Страница 333: ...Clearing paper jams 333 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 334: ...Clearing paper jams 334 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 335: ...Clearing paper jams 335 15 Troubleshooting 2 In optional trays The procedure is same for all optional trays ...
Страница 336: ...Clearing paper jams 336 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 337: ...Clearing paper jams 337 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 338: ...Clearing paper jams 338 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 339: ...Clearing paper jams 339 15 Troubleshooting 3 In the multi purpose tray ...
Страница 341: ...Clearing paper jams 341 15 Troubleshooting Jam feed 1 Jam feed 2 ...
Страница 342: ...Clearing paper jams 342 15 Troubleshooting Jam feed 3 Jam feed 4 Optional device only ...
Страница 344: ...Clearing paper jams 344 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 346: ...Clearing paper jams 346 15 Troubleshooting The fuser area is hot Take care when removing paper from the machine ...
Страница 349: ...Clearing paper jams 349 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 350: ...Clearing paper jams 350 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 354: ...Clearing paper jams 354 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 355: ...Clearing paper jams 355 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 357: ...Clearing paper jams 357 15 Troubleshooting 8 In the optional finisher area ...
Страница 358: ...Clearing paper jams 358 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 359: ...Clearing paper jams 359 15 Troubleshooting ...
Страница 360: ...Clearing paper jams 360 15 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 405: ...Regulatory information 405 16 Appendix 16 Taiwan only 17 Russia Kazakhstan Belarus only 18 Germany only ...