English - 32
Problem
Cause
Action
The interior light
is dim or does
not turn on.
The door has been left open for
a long time.
The interior light may
automatically turn of when the
Eco function operates. Close
and reopen the door or press
the
Cancel
button.
The interior light is covered by
foreign matter.
Clean the inside of the oven and
check again.
A beeping
sound occurs
during cooking.
If the Auto Cook function is
being used, this beeping sound
means it's time to turn over the
food during thawing.
After turning over the food,
press the
Start
button again to
restart operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is installed
on lat, stable surface.
There are
sparks during
cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal containers.
When power
is connected,
the oven
immediately
starts to work.
The door is not properly closed.
Close the door and check
again.
There is
electricity
coming from the
oven.
The power or power socket is
not properly grounded.
Make sure the power and
power socket are properly
grounded.
There is water
dripping.
There may be water or steam
in some cases depending on
the food. This is not an oven
malfunction.
Let the oven cool and then wipe
with a dry dish towel.
Problem
Cause
Action
The door cannot
be opened
properly.
Food residue is stuck between
the door and oven interior.
Clean the oven and then open
the door.
The oven does
not heat.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a lat bottom.
Heating is weak
or slow.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a lat bottom.
The warm
function does
not work.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a lat bottom.
The thaw
function does
not work.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a lat bottom.
ME83KRQW-1_BW_DE68-04285B-01_EN.indd 32
2015-01-30
2:09:02
