English
45
Troubleshooting
Problem
Cause
Action
There is a burning or
plastic smell when
using the oven.
Plastic or non heat-
resistant cookware is used.
Use glass cookware
suitable for high
temperatures.
There is a bad smell
coming from inside
the oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
The oven does not
cook properly.
The oven door is
frequently opened during
cooking.
If you open the door often,
the interior temperature
will be lowered and this
may affect the results of
your cooking.
The oven controls are not
correctly set.
Correctly set the oven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Use suitable cookware with
flat bottoms.
Information code
Check code
Cause
Action
SE
Key pad is pressed for 10
seconds.
Press
Eco/Stop/Cancel
button
and unplug out of wall socket.
And re-connect after 5
seconds.
E-24
The “E-24” message is
automatically activated
prior to the microwave
oven overheating.
Should the “E-24” message be
activated, then depress the
Eco/Stop/Cancel
key to utilize
the initialization mode.
NOTE
For any codes not listed above, or if the suggested solution does not solve the
problem, contact your local SAMSUNG Customer Care Centre.
MC457TGRCSR_D2_DE68-04523B-00_EN.indd 45
MC457TGRCSR_D2_DE68-04523B-00_EN.indd 45
2021-01-05 오후 1:50:42
2021-01-05 오후 1:50:42