Making Connections
Phone Calls and Voicemail
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As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap
Dial
to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap
End
.
The call ends.
Troubleshooting
Problem
: Call does not connect.
Answer 1
: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2
: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe
Phone
up, and then tap
Emergency call
.
2. Tap
9-1-1
(
), and tap
Dial
.
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
