53
Example: “Hi, this is John Smith. I'm sorry, but I am not available to
speak with you at this time. If someone else can help you, please enter
the extension number now. Or, to leave me a message, press 1.”
6
Edit Personal Greetings
You may also edit/record each one of the greetings (1-9) at any time.
Select a greeting number to edit and follow the instructions to record
your greeting. When you are done recording your greeting, you will be
able to listen to the greeting you recorded, save the greeting you
recorded and return to the previous menu, record the greeting again, or
exit without saving the greeting.
Note:
If you record only the greeting assigned to the No-Answer Call
Coverage Condition, then that greeting will play to callers for all Call
Coverage Conditions (No-Answer, Busy, Blocked, Night, and Rejected
Caller). In this case, the salutation part of the greeting should be very
general.
7
Edit Mailbox Greeting
Used whenever a caller reaches your mailbox or if you have not record-
ed any of the Call Coverage greetings. The way a caller is transferred to
your mailbox greeting directly, is by another subscriber transferring the
caller to your mailbox using the VT (VoiceMail Transfer) key.
This option is available only if the Administrator has assigned you the
'Mailbox Greeting Option' feature.
Example: “Hi, this is John Smith. Please leave me a message, I will call
you as soon as I can.”
Note:
This greeting will only play if none of the 5 personal greetings has
played to the caller. A common usage for this Greeting is when another
Subscriber is talking with a caller and uses the VT key on their phone to
transfer the caller directly to your Mailbox.
6
MAILBOX ADMINISTRATION
The Mailbox Administration menu is used to turn on and off your pager noti-
fication, message alert options and other message control features.
1
Message Alert
When this function is activated, the SVM/SVMi E-Series will call any out-
side or inside telephone number, after each message is left in your voice
mailbox.
iDCS_16_DS_24D.qxd 12/14/2004 3:49 PM Page 59
54
To hear your message at the remote location when the SVM/SVMi E-
Series calls you, after you pick up the telephone and answer you will be
instructed that there is a message and to enter your password. Simply
enter your password and you will now be logged in.
Setting Up Message Alert:
Q
From the Subscriber Services Menu press
[6]
for Mailbox
Administration.
Q
Press
[1]
for Message Alert.
Q
There are 4 options available to you:
Press
[1]
to toggle message alert on and off.
Press
[2]
to set the schedule when you would like to be notified.
Press
[3]
to be notified on urgent messages only.
Press
[4]
to set the destination phone number.
2
Pager Notification
When this function is activated, the SVM/SVMi E-Series will call your
beeper service and notify you after each message is left in your voice
mailbox.
Q
From the Subscriber Services Menu press
[6]
for Mailbox
Administration.
Q
Press
[2]
for pager notification.
Q
There are 4 options available to you:
Press
[1]
to toggle pager notification on and off.
Press
[2]
to set the schedule when you would like to be paged.
Press
[3]
to be notified on urgent messages only.
Press
[4]
to set the pager phone number.
3
Undelete
When this function is activated, the SVM/SVMi E-Series will allow you to
undelete any messages that you have recently deleted (up to the pro-
grammed Daily Maintenance Time, which is set to 3 a.m. by Default the
following morning).
Q
From the Subscriber Services Menu press
[6]
for Mailbox
Administration.
Q
Press
[3]
for Deleted Messages.
Deleted voice mail messages are temporarily stored in memory until 3
a.m. the following day. Select this option to recover ("undelete") previ-
ously deleted messages, during this period of time.
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