39
VIEWING THE NEXT CALLER ID CALL
In the event that you have a call waiting or a camped-on call at your keyset,
you can press the
NEXT
key to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your key-
set, press the
NEXT
key. If your keyset does not have a
NEXT
key, press the
CID
key and then the
NEXT
soft key.
SAVING THE CALLER ID NUMBER
At any time during an incoming call that provides CID information, you may
press the
SAVE
key to save the CID number. If your keyset does not have a
SAVE
key, press the
CID
key, the
SCROLL
key and then the
SAVE
soft key.
The system must be using LCR to dial the saved number.
REDIALING A SAVED CALLER ID
NUMBER
To redial a number that has been saved, press the
SAVE
key or dial
17
.
NOTES:
1.
Your telephone system must have LCR correctly programmed to redial
the saved number.
2.
If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the
SPEAKER
key before you begin dialing.
STORING A CALLER ID NUMBER
At any time during an incoming call that provides CID information, you may
save the CID number as a speed dial number in your personal speed dial list.
To store a Caller ID number in a personal speed dial bin:
•
Press the
STORE
key. The system displays the speed dial bin in which
the number was stored,
OR
•
Press the
CID
key and then press the
SCROLL
key.
•
Press the
STORE
soft key.
•
The system displays the speed dial bin in which the number was stored.
NOTE: Your telephone system must have LCR correctly programmed to re-
dial the saved number. If LCR is not being used on your system, you will not
be allowed to STORE CID numbers.
iDCS_16_DS_24D.qxd 12/14/2004 3:48 PM Page 45
INQUIRE CALLER ID PARK/HOLD INFO
If you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
•
Press the
INQUIRE
key,
OR
Press the
CID
key and then the
INQUIRE
soft key.
•
Dial the trunk number.
•
You may now answer the call by pressing the
ANS
key,
OR
You may use
NND
to view more information about this call,
OR
You can return to the idle condition by pressing
IGNORE
.
If you are on a call:
•
Press the
INQUIRE
key. Your existing call will go on hold,
OR
Press the
CID
key and then the
INQUIRE
soft key to place the first call
on hold.
•
Dial the trunk number.
•
You may now answer the call by pressing the
ANS
key,
OR
You may use
NND
to view more information about this call,
OR
You can return to the idle condition by pressing
IGNORE
.
NOTES:
1.
If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2.
If you inquire about an outgoing call, you will receive a [call no longer
available] display.
REVIEWING PAST CALLER ID CALLS
This feature allows you to review CID information for calls sent to your key-
set. This list can contain 10–50 calls in a last-in, first-out basis. The list in-
cludes calls that you answered and calls that rang your keyset but that you
did not answer. When reviewing this list, you can press one button to dial the
person back. The system must be using LCR to dial the stored number. To
access the CID information stored in your REVIEW list:
•
Press the
REVIEW
key,
OR
Press the
CID
key and then press the
REVIEW
soft key.
•
If you have entries in your review list, the most recent call will be shown
first.
•
You can now
CLEAR
this entry,
OR
Use
NND
to view more information about this call,
OR
Press
DIAL
to call this person back,
OR
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