English - 40
Problem
Cause
Action
The oven
does not cook
properly.
The oven door is
frequently opened
during cooking.
Do not frequently open
the door unless you
are cooking things
that need to be turned.
If you open the door
often, the interior
temperature will be
lowered and this may
affect the results of
your cooking.
The oven controls are
not correctly set.
Correctly set the oven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size
of cookware is used.
Reset the oven
controls or use suitable
cookware with flat
bottoms.
If the above guidelines do not enable you to solve the
problem, then contact your local SAMSUNG customer service
centre.
Please have the following information read.
• The model and serial numbers, normally printed on the rear
of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
INFORMATION CODES
Code
Problem
Solution
SE
Key pad is pressed for
10 seconds.
Press
STOP/CANCEL
button and unplug out
of wall socket. And re-
connect after 5 seconds.
E-24
The “E-24” message is
automatically activated
prior to the microwave
oven overheating.
Should the “E-24” message
be activated, then depress
the
STOP/CANCEL
key to
utilize the initialization
mode.
CE73J-B_XSA_DE68-03995H-00_EN.indd 40
2020-09-11 오후 4:31:28
