English - 39
07
TR
OUBLESHOO
TING
AND
INF
ORMA
TION
C
ODE
Problem
Cause
Action
Turntable
While turning,
the turntable
comes out of
place or stops
turning.
There is no roller ring,
or the roller ring is not
properly in place.
Install the roller ring
and then try again.
The turn table
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large
and touches the inside
of the microwave.
Adjust the amount of
food and do not use
containers that are too
large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to
the bottom of the oven.
Remove any food
residue stuck to the
bottom of the oven.
Grill
Smoke comes
out during
operation.
During initial operation,
smoke may come from
the heating elements
when you first use the
oven.
This is not a
malfunction, and if you
run the oven 2-3 times,
it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
Food is too close to the
grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or
arranged.
Make sure food is
properly prepared and
arranged.
Problem
Cause
Action
Oven
The oven does
not heat.
The door is open.
Close the door and try
again.
Smoke comes
out during
preheating.
During initial operation,
smoke may come from
the heating elements
when you first use the
oven.
This is not a
malfunction, and if you
run the oven 2-3 times,
it should stop.
Food is on the heating
elements.
Let the oven cool
and then remove the
food from the heating
elements.
There is a
burning or
plastic smell
when using the
oven.
Plastic or non heat-
resistant cookware is
used.
Use glass cookware
suitable for high
temperatures.
There is a bad
smell coming
from inside the
oven.
Food residue or plastic
has melted and stuck to
the interior.
Use the steam function
and then wipe with a
dry cloth.
You can put a lemon
slice inside and run the
oven to remove the
odour more quickly.
CE73J-B_XSA_DE68-03995H-00_EN.indd 39
2020-09-11 오후 4:31:28