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troubleshooting and information codes
TROUBLESHOOTING
If you have any of the problems listed below try the solutions
given.
Problem
Cause
Action
General
The buttons
cannot be
pressed
properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign
matter and try again.
For touch models:
Moisture is on the
exterior.
Wipe the moisture from
the exterior.
Child lock is activated.
Deactivate Child lock.
The time is not
displayed.
Power is not supplied.
Make sure power is
supplied.
The Eco (power-saving)
function is set.
Turn off the Eco
function.
The oven does
not work.
Power is not supplied.
Make sure power is
supplied.
The door is open.
Close the door and try
again.
The door open safety
mechanisms are
covered in foreign
matter.
Remove the foreign
matter and try again.
The oven
stops while in
operation.
The user has opened
the door to turn food
over.
After turning over the
food, press the
START
button again to start
operation.
Problem
Cause
Action
The power
turns off
during
operation.
The oven has been
cooking for an
extended period of
time.
After cooking for an
extended period of
time, let the oven cool.
The cooling fan is not
working.
Listen for the sound of
the cooling fan.
Trying to operate the
oven without food
inside.
Put food in the oven.
There is not sufficient
ventilation space for
the oven.
There are intake/
exhaust outlets on the
front and rear of the
oven for ventilation.
Keep the gaps
specified in the product
installation guide.
Several power plugs
are being used in the
same socket.
Designate only one
socket to be used for
the oven.
There is no
power to the
oven.
Power is not supplied.
Make sure power is
supplied.
There is a
popping
sound during
operation,
and the oven
doesn't work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
CE73J-B_XSA_DE68-03995H-00_EN.indd 36
2020-09-11 오후 4:31:28