English - 37
07
TR
OUBLESHOO
TING
AND
INF
ORMA
TION
C
ODE
Problem
Cause
Action
The oven
exterior is too
hot during
operation.
There is not sufficient
ventilation space for
the oven.
There are intake/
exhaust outlets on the
front and rear of the
oven for ventilation.
Keep the gaps
specified in the product
installation guide.
Objects are on top of
the oven.
Remove all objects on
the top of the oven.
The door
cannot be
opened
properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and
then open the door.
The oven does
not heat.
The oven may not
work, too much food
is being cooked, or
improper cookware is
being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
Problem
Cause
Action
Heating is
weak or slow.
The oven may not
work, too much food
is being cooked, or
improper cookware is
being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
The warm
function does
not work.
The oven may not
work, too much food
is being cooked, or
improper cookware is
being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
The thaw
function does
not work.
The oven may not
work, too much food
is being cooked, or
improper cookware is
being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
CE73J-B_XSA_DE68-03995H-00_EN.indd 37
2020-09-11 오후 4:31:28