TouchChat Express User’s Guide
Cleaning and Disinfecting
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Cleaning and Disinfecting
If your TouchChat Express will only be used by one person, routine cleaning and disinfecting should be
sufficient. If, however, more than one person will be using the unit, take additional measures to clean
and disinfect the unit after it has been used by one person before allowing it to be used by another.
Routine Cleaning and Disinfecting
Important!
Do not use solvents or abrasives or spray water or cleaner on the unit.
Cleaning the touchscreen
The touchscreen is very sensitive. Fingerprint smears, dust, grime, saliva, etc. will affect its performance.
The screen also reacts to raindrops and extremes in temperature (condensation).
To dust the touchscreen, use a soft, lint-free cloth. For heavier cleaning, use a slightly dampened, lint-
free cloth and then dry the screen with another soft, lint-free cloth.
Cleaning the TouchChat Express components and keyguard
The unit can be disassembled and the TouchChat Express components and keyguard washed in hot,
soapy water. Dry them thoroughly before reassembling the unit. The best practice for regular cleaning is
to dry accessories by hand, lay them on a dry towel, and let them air dry for about 5 minutes before
placing them back on the device.
Disinfecting
To disinfect everything but the display, use a solution of vinegar and water (¼ cup vinegar to 1 cup
water). Wipe the rubber boot (not the display) using a cloth dampened with this solution.
Wash the plastic shell and keyguard separately with the vinegar and water solution. Allow all equipment
to air dry.
Do not use vinegar and water on the display!
What about drooling/saliva?
Any saliva should be wiped up immediately, especially on the touchscreen or around any of the
connectors. Use a slightly dampened, lint-free cloth to wipe the device.
What about spills, rain, or accidental immersion?
If you spill liquid or any runny substance on your TouchChat Express; if you are caught in a downpour; or
if the unit is accidentally dropped in liquid, immediately dry the components as thoroughly as possible.
Try using the device. If it does not work, call the Saltillo Service Department and tell them what
happened. They may ask you to send in your device for servicing.
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