Chapter 5: Starting up the system
TT-98-129218-A
Entering the SIM PIN for the terminal
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Entering the SIM PIN for the terminal
Overview
If your SIM card requires a PIN, you have to enter a PIN to use the system. You can enter the PIN
using a standard phone, the IP handset or the web interface.
For information on how to connect the handset or computer you are going to use, refer to the user
manual.
Entering the PIN using a phone or IP handset
To enter the PIN
If you have a phone connected to the terminal, you can use it to enter the PIN at start up.
Do as follows:
•
For an analog phone
:
Pick up the phone. When the terminal is waiting for a PIN, you will hear 2 beeps - pause - 2
beeps - etc.
Dial <
PIN
> followed by
#
.
When you hear a “busy” tone or a dialing tone, the PIN has been accepted and you can hang
up or dial a number.
•
For an IP handset:
Select the
BGAN
menu, select
ENTER PIN
and enter the user name and password for the
terminal. Then enter the PIN for the terminal.
Wrong PIN
Analog phone
:
If, instead of the busy tone or dialing tone, you continue to hear 2 beeps - pause - 2 beeps - etc., it
means the PIN was not accepted. Check that you have the correct PIN and try again.
If a wrong PIN has been entered three times, you will hear 3 beeps - pause - 3 beeps - etc. This
means you have to enter the PUK (PIN Unblocking Key) provided with your SIM card.
After entering the PUK, you must enter a new PIN of your own choice (4 to 8 digits long).
Dial the following:
<PUK> * <New PIN> * <New PIN>
followed by
#
or off-hook key.
Example:
If the PUK is 87654321 and the new PIN is 1234, dial
87654321 * 1234 * 1234
followed by # or off-hook key.
If you enter 10 wrong PUKs, the SIM card will no longer be functional. Contact your Airtime
Provider for a new SIM card.
Note
The ENTER PIN menu item is only available if your SIM
card requires a PIN, and the PIN has not yet been entered
and accepted in the terminal.
