6.2 Fault assistance
Fault
Cause
Corrective action
To be carried
out by
Window is difficult to open / close.
Friction stay is incorrectly adjusted.
Adjust the friction stay.
■
Incorrect sash alignment.
Check glazing and correct if necessary.
■
Incorrect rebate area dimensions.
Remeasure and readjust the rebate area.
■
Obstacle in the opening between frame
and sash.
Remove the obstacle.
□
Obstacle between the scissor stay arms.
Remove the obstacle.
□
Deposits or dirt on the hardware compo-
nents.
Clean and lubricate the hardware compo-
nents.
□
Friction stay is faulty.
Replace the friction stay.
■
Opening restrictor is faulty.
Replace the opening restrictor.
■
Window opens / closes automatically.
Insufficient friction on the friction stay.
Check the friction stay and readjust.
■
Install an opening restrictor.
■
No grip between open and closed
position.
Friction stay is faulty.
Replace the friction stay.
■
No opening restrictor installed.
Install an opening restrictor.
■
Window is not closed tightly.
Window gasket is faulty.
Replace the window gasket.
■
Gasket compression setting is incorrect.
Adjust the gasket compression.
■
Espagnolette is damaged.
Replace the espagnolette.
■
Friction stay is not secured tightly enough.
Tighten or replace fixing screws.
■
Window cannot be opened.
Friction stay / opening restrictor is faulty.
Do not use force to open the window.
Secure the sash to prevent it falling out.
Contact a specialist company.
□
Espagnolette is faulty.
Replace the espagnolette.
■
Handle is difficult to turn.
Frame components have not been greased. Grease the frame components.
□
Handle is faulty.
Replace the handle.
■
Handle screwed into place too tightly.
Undo the screw fixing slightly.
■
Sash components with slanting screws.
Screw the sash components in straight.
■
Sash components are faulty.
Replace the sash components.
■
Incorrect striker positions.
Adapt the striker positions.
■
Handle cannot be turned 90°.
Sash components hinged or installed incor-
rectly.
Check the setting in the turn position (poten-
tially rehang – start from the T&T espagno-
lette).
■
□
= May be carried out by a specialist company or the end user
■
=
Must
be carried out by a specialist company
Operation
Fault assistance
78 ·
11 / 2020
·
IMO_539_EN_v0
Roto FS Kempton
Subject to change.