52 • Troubleshooting
ACO-4500 User Guide (v3.0)
Before You Begin
Before starting, ensure that you comply with the following requirements:
• Connect the ACO-4500 via an Ethernet cable to your local network.
• A PC, also connected via Ethernet to your local network, with the supplied update program(s) and associated
data file(s) available. Ideally, data file(s) should be located in the same folder as the associated update program.
Do not re-name any of the files.
• A power-cycle is required as part of a data file update.
• Ensure that you have the
RossSystemUpdate_Vx.x.x.x.exe
program. Contact Ross Technical Support for this
program.
•
lists the applicable files for your ACO-4500.
Uploading the Software Files
Only newer files need to be loaded. Depending on the situation, an upgrade may consist of one of the following
scenarios:
• Full upgrade — Requires the Pattern, FPGA file, and Software files
• Pattern File upgrade — Requires the Pattern files only
• Software upgrade — Requires the Software file only
• Firmware upgrade — Requires the Firmware file only
To prepare for the upgrade
1. Connect the ACO-4500 via an Ethernet cable to your local network.
2. Connect a Windows PC to the network, such that the ACO-4500 is visible.
3. Verify that the Ross System Update Tool and data files are in the same folder on the PC.
To upload software files to the ACO-4500
1. On your PC, launch the “
RossSystemUpdate_v#.#.#.#.exe
” program.
The
Ross System Update
dialog opens.
2. Set the IP Address and IP Mask fields to the values for the ACO-4500 you want to upgrade. Note that all octets
must be entered as 3-digits. For example, 255.0.0.0 should be entered as 255.000.000.000.
3. Click
Get Device Mode
.
The status field, located above the Ross logo, displays: “
The device is in Application mode.
”.
4. If the ACO-4500 is “
not found
”:
Table 8.2 ACO-4500 Files
File Type
Description
Bootware
Bootloader
At present, can only be uploaded at the factory.
ArmFile
ACO-4500 Software
Requires that the ACO-4500 is in Bootloader mode.
When complete, a power cycle is required.
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