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Copyright 2013 Prodea Systems
Troubleshooting
How do I set the Shared Key in the ROS?
In your TV menu select Settings, select Router, and finally select Wireless. In the
Wireless page there is a Shared Key field. Go to the field and press OK. A keypad will
show to let you enter your unique Shared Key input. When complete, press Done.
Finally, press Save and you have set the Shared Key.
How do I tell what devices have attached to my ROS Home Center?
Your ROS Home Center has a listing for all the devices that are attached or have been
attached to its LAN network through either wireless WiFi or wired Ethernet. To see
the list, go to Settings in your TV menu. Under Settings, Select Router and then under
Router select Devices. You will see the list of devices. If they are currently connected
the Useable column will say Yes.
One device cannot connect to the WiFi but all other devices seem to be
working normally. How can this happen?
Check to see if the WiFi MAC Address Filter is on and if your device is listed. The MAC
Address Filter control is available in the Wireless settings through the Web interface. If
your device is listed remove it from the list or turn off MAC filtering if you don’t intend
to use that feature.
What is a Firewall?
A Firewall is a set of rules used by your router to prevent or limit unwanted traffic from
the internet into your home network.
What is the Account Password?
The Account Password is a user defined password used to log into your system with a
PC browser. The factory default password is admin. The factory default must be
changed to enable remote access to your system from outside your home network.
The Account Password can be found in you settings under the system tab.
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