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G A L A X Y N A S L X C O N F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E

85

Section 4 Maintenance

Here is a list of common error messages and their meanings as well as corresponding tips on
how to resolve the underlying problem. If your error message is not listed here please contact
Open-E's support and service team (see section “help” above). Our staff will help you find a
solution.

GalaxyNASLX2 does not boot, keyboard LEDs are flashing

This problem arises when you installed GalaxyNASLX2 into the secondary IDE slot by
mistake. GalaxyNASLX2 is configured for and will only run in the primary IDE connector. Shut
down the computer, remove GalaxyNASLX2 from secondary and place it into primary. That
solves the problem. Also, it is important that you use the master plug on your power adapter.

Error: user already exists

There cannot be more than one user with the same name. You cannot create a user twice.
Check your spelling. Remember, user names are not case-sensitive. You can check existing
user names by expanding the tree diagram on the left.

Error: values are not valid

You have entered an invalid parameter. IP addresses have the form aaa.bbb.ccc.ddd: All four
parameters range between 0 and 255 and are always separated by periods.

Error: resource already exists

You cannot create more than one resource with the same name. You cannot create a
resource twice. Check your spelling. Remember that resource names are not case-sensitive.
You can check existing resource names by expanding the tree diagram to the left.

Error: passwords do not match

Make sure that you type the same password in each entry field. For safety reasons, the
passwords are not displayed. Type slowly. Check the status of the Shift, Caps Lock, Control,
and Alt-keys.

Error: GalaxyNASLX2 cannot import the user database from a Windows Server 2003
domain.

In this case this screen shot shows a possible entry setting within the local security guideline
may solve this problem:

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Содержание Galaxy LX Series

Страница 1: ...Galaxy LX2 Series Network Attached Storage System Configuration and System Integration Guide...

Страница 2: ...D S Y S T E M I N T E G R A T I O N G U I D E 1 Section 2 Basic Setup Rorke Data Inc 9700 W 76th Street Eden Praitie MN 55344 952 829 0300 Sales rorke com techsupport rorke com This manual only appli...

Страница 3: ...Variations 15 1 3 1 Description of Physical components 15 1 3 2 Component specifications 15 1 3 3 Raid storage specifications 16 1 3 4 Embedded OS features 17 1 4 Mounting Securing GalaxyNASLX22 17 1...

Страница 4: ...14 30 2 3 7 Access to Shares Figure 2 15 31 2 3 8 Access Shares under Linux 32 2 3 9 Access Shares under MAC OSX 10 4 32 2 3 10 User and Group Permissions Privileges 32 2 4 Example of Storage Capacity...

Страница 5: ...ion Language Settings Figure 3 15 51 3 3 0 Setup Network Functions 51 3 3 1 Function IP address Figure 3 16 51 3 3 2 Function NIC assignments Figure 3 16 51 3 3 3 Function Create Ethernet team Figure...

Страница 6: ...e 3 25 65 3 8 3 Function System restart Figure 3 25 65 3 8 4 Function Schedule for restart Figure 3 26 65 3 8 5 Function Connection reset Figure 3 26 66 3 9 0 Maintenance snapshot Functions 66 3 9 1 F...

Страница 7: ...ns 78 3 13 1 Function raid manager raid administrations Figure 3 39 78 3 14 0 Help Functions 79 3 14 1 Function software license Figure 3 40 79 3 14 2 Function manual Figure 3 41 80 3 14 2 Function re...

Страница 8: ...o make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trade...

Страница 9: ...hould be removed Make sure that during operation all enclosure modules and covers are securely in place Be sure that the rack cabinet into which the subsystem chassis will be installed provides suffic...

Страница 10: ...damage to the equipment or result in personal injury Warnings should be taken seriously Warnings are easy to recognize The word warning is written as WARNING both capitalized and bold and is followed...

Страница 11: ...hat the firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manual We provide special revisions for various application purpose...

Страница 12: ...G A L A X Y N A S L X 2 C O N F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E 11 Section 1 Intro and Overview This page left blank intentionally...

Страница 13: ...nt and systems management backup management business continuance replication management and upgradeable storage capacities The GalaxyNASLX2 supports the major industry standard file protocols CIFS SMB...

Страница 14: ...ion Access Multiple Network Interface Card NIC Support Adaptive Load Balancing ALB Adapter Fault Tolerance AFT Up to 8TB logical volume support UPS Support and Network UPS Support Console Tool as well...

Страница 15: ...5 configuration with capacities of 1TB up to 4TB 3RU model PN GNAS3U LX2 CCCC has 16 internal SATA II hot swap drives in a RAID 6 configuration with capacities of 2TB up to 8TB 5RU model PN GNAS5U LX...

Страница 16: ...e enclosure that supports up to sixteen hot swappable hard disk drives The cpu board is an ATX dual Zeon server mother board This board supports One 3 2Ghz ZEON CPU option for two CPUs plus Dual core...

Страница 17: ...e specifications The GalaxyNASLX2 has a sophisticated built in SATA II Raid controller and drives that was pre configured and prepared for you so it would be plug and play for most users By default th...

Страница 18: ...implifies remote configuration and administration tasks Specifically the units come preconfigured with the following functions Linux OS Linux Redhat OS ver code optimized for the GalaxyNASLX2 series M...

Страница 19: ...the front and back of any rack equipments 22U or higher Adequate stabilization measures are required Ensure that the entire rack assembly is properly secured and that all personnel are trained in pro...

Страница 20: ...f overview of GalaxyNASLX2 installation follows 1 Select an appropriate site for the rack 2 Unpack the server and rack mounting hardware 3 Attach the rack mounting hardware to the rack and to the serv...

Страница 21: ...G A L A X Y N A S L X 2 C O N F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E 20 Section 1 Intro and Overview...

Страница 22: ...G A L A X Y N A S L X 2 C O N F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E 21 Section 1 Intro and Overview...

Страница 23: ...I D E 22 Section 1 Intro and Overview CAUTION Due to the weight of the chassis with the peripherals installed lifting the chassis and attaching it to the cabinet may need additional manpower If neede...

Страница 24: ...activity Green LEDs indicate good condition red LEDs indicate a problem that will also sound an audible alarm The alarm reset needs to be depressed to silence the alarm The Reset PB is used to restart...

Страница 25: ...e default settings IP address 192 168 0 220 and 192 168 1 220 with a netmask of 255 255 255 0 These values can be changed manually at the server terminal by using the following key sequence left CTRL...

Страница 26: ...a a network using any standard browser by typing the IP address into the URL entry line https 192 168 0 220 or the assigned DHCP IP address Log into the GalaxyNAS with full privileges using the standa...

Страница 27: ...Name followed by a simple comment to describe the function location of the NAS Click the apply to activate See figure 2 7 2 3 4 Setting the NAS Date and Time Figure 2 8 Follow these steps to manually...

Страница 28: ...re RAID arrays In the Unit Manager the GalaxyNASLX2 will show both in use and new unformatted units In order to add a new unit to the Volume Group vg0 please simply click Add after which the page will...

Страница 29: ...AP PDC ADS or NIS server disregard the access and permissions attributes settings See figure 2 11 In the menu Resources select Shares on the left hand side of the tree diagram Now create the first sha...

Страница 30: ...ver Function FTP settings LImportant Individual share resource protocol settings override the server based protocol setting Attributes such as making the share visible or invisible read only assigning...

Страница 31: ...rom both Windows and Linux Shares can have multiple protocols assigned to them allowing other types of OS access by simply clicking on the following buttons See figure 2 13 Click on the Use NFS button...

Страница 32: ...axyNASLX2 name ie galaxynas all visible shares should be available immediately Please keep in mind that sometimes it takes a few minutes for the new shares or changes to become accessible When accessi...

Страница 33: ...password 12345 192 168 0 220 test mnt smb where test is the share name In X windows Smb root 192 168 0 220 2 3 9 Access Shares under MAC OSX 10 4 Note there is an incompatibility of SMB drivers betwe...

Страница 34: ...S Y S T E M I N T E G R A T I O N G U I D E 33 Section 2 Basic Setup Spare drive capacity 500GB Formatted Volume capacity 7000 500 6500GB Typically Reserved snapshot capacity 5 325GB Usable capacity 6...

Страница 35: ...facility your query will be sent back to the server for processing All the subsequent searches will access only the locally cached data to save time To query the database directly again click the use...

Страница 36: ...ata on the share volume of the NAS server The user does not know this information In order to simplify navigation through the directories you can use the browser function After clicking create button...

Страница 37: ...to access NFS You can enter single IP or multiple IP separated with semicolon or an IP address range IP addresses that are not added to the allow write list will have read only access Allow write IP E...

Страница 38: ...gs Figure 3 5 The GalaxyNASLX2 allows sharing files over FTP and SFTP protocols FTP sends users IDs passwords and files over the network as raw non encrypted data SFTP is encrypted FTP and therefore i...

Страница 39: ...FTP To connect to this share FTP client software is required i e Internet Explorer has FTP support embedded To connect from IE enter address ftp NAS IP pub e g ftp 192 168 0 220 pub Many FTP client pr...

Страница 40: ...ecurity reasons you have to enter the passwords twice Note If users forget their password there is no way to retrieve it You can only set a new password As with all other functions you open the entire...

Страница 41: ...uota configuration file with user name and quota assigned in KB Export the excel file as a CSV file named quota_users csv format user_name hard_quota_in_kbytes user1 1000000 user2 200000 user9 1500000...

Страница 42: ...e settings shared folder Next click the Import button If there are errors while importing uids a uid_mappings_import log file is created in the settings share folder 0Warning current uid mappings will...

Страница 43: ...1 Function NAS Server name Figure 3 10 Select a server name that clearly identifies your new server In the field Comment you can add text describing the function and the location of the PC 3 2 2 Funct...

Страница 44: ...s to fill out the following entry fields Domain name Entry of the NetBIOS domain name Server IP Entry of the Windows server s IP address Name Entry of a user name with administrator rights Password En...

Страница 45: ...GalaxyNASLX2 web interface select Setup Server 2 In Function Authentication method choose Windows PDC option 3 In Server IP field enter NT server IP address 4 In Name Password fields enter administrat...

Страница 46: ...n resources menu and accessed via SMB CIFS FTP and AppleTalk Note In order to mount NFS exclusive storage space please use following syntax mount t nfs IP_addr nfs local_mount_point In order to mount...

Страница 47: ...not prompted to enter the user name and password as the Internet Explorer first establishes an anonymous connection If you changed the FTP port add this information to the entry line the following way...

Страница 48: ...choose a login type Enter a user name and password if you want to login as a specified user From available options select shares that you want to mount The icon of the mounted share will appear on th...

Страница 49: ...the sign This adds a link to the computer in the Favorite Servers field Choose a login type enter a password if you want to login as a specific user From available shares select all you want to mount...

Страница 50: ...are using Store dos attributes option Synchronize uid and gid database with NIS server this option allows synchronization between NAS Server and NIS Domain To have a properly working synchronization...

Страница 51: ...e GalaxyNASLX2 share volume and then in the context menu choose Connect As Only then the Logon Account Selection window will appear After choosing a user the Logical Volume and NAS server shares will...

Страница 52: ...ou want to select an address instead of assigning an IP address automatically via DHCP you can do it here It is strongly recommended to use static IP for the server please uncheck Use DHCP box If you...

Страница 53: ...3 16 Function Create ethernet team include failover protection increased bandwidth through aggregation and balancing of traffic among team members Ethernet team modes are AFT SFT ALB RLB SLA and 802 3...

Страница 54: ...e sent Simultaneous reception only occurs from multiple clients On NetWare servers If using NetWare Load Balancing you can use ALB but not RLB SLA option Intel Link Aggregation LA Cisco Fast EtherChan...

Страница 55: ...standard password and select a new one Three accounts are available by default Administration limited access Maintenance Enhanced and Full Access Maximum Access Note Password checking is case sensitiv...

Страница 56: ...or email address Note When the SMTP server receives mail and uses the monitoring function of IP numbers it compares the IP number from the SMTP server for example RorkeData com with the IP number of a...

Страница 57: ...mation for example when you connect from the SNMP client you will see your location and name SNMP is used for synchronization too Notes For better security use only SNMP 3 version This version provide...

Страница 58: ...P MIB Query Manager and INFTRAF Notes If you can t retrieve information from the SNMP client you can check NAS_ip check_sys index html There are SystemLoad CPU Memory Swap and Uptime 3 5 0 Setup UPS F...

Страница 59: ...indow Then type the IP address of the other GalaxyNASLX2 server into the corresponding field and pick a synchronization interval Please consider that choosing small intervals can increase network traf...

Страница 60: ...destination mode and precisely in that order To disable any synchronization scheme set synch mode to none and click apply 3 6 2 Function Synchronize options Figure 3 20 This function allows you to se...

Страница 61: ...nization will work only for shares which logical volume is present also at destination NAS In manual synchronization type you can choose shares located on lv00 only 3 6 4 Function Synchronize schedule...

Страница 62: ...tch Clik on the branch units in the left part of page Here you will find a list of all available units raid array luns and their usable disk size In order to integrate available units into the share v...

Страница 63: ...sk space to a new lv or increase size on existing lv s you can t decrease lv size To set needed lv size use scrollbar next to which on the right side is shown size available to use This function can b...

Страница 64: ...r software development Note The Snapshot function is perfectly transparent for the users in the network Only the administrator can work with the Snapshots Note Please be generous when you are calculat...

Страница 65: ...apshot04 10 13 00 13 40 Snapshot05 10 15 00 16 00 Snapshot06 1 16 00 22 00 This example is suitable for companies that start working at 7 am and end around 3 pm Every morning before everybody starts w...

Страница 66: ...hutdown If no users are connected the process will be executed immediately without any delay Note The NAS server can only be turned on again manually 3 8 2 Function Schedule for shutdown Figure 3 25 H...

Страница 67: ...hts All clients will receive the update immediately Otherwise it may take several minutes before all clients are informed about any changes You can choose to reset SMB and or FTP connection Warning Di...

Страница 68: ...ess to snapshot images select a user from the column Available and click the appropriate arrow sign To revoke access to snapshot images from a user select the user from the column Granted access and c...

Страница 69: ...will set range from 192 168 0 1 to 192 168 0 14 192 168 0 100 29 will set range from 192 168 0 97 to 192 168 0 102 You can easy calculate the network IP range using an IP Address Calculator like http...

Страница 70: ...caution At the same time it is important to point out that this function will not delete other data such as your files or folders After you have selected the remove function you will be prompted to c...

Страница 71: ...nd default GalaxyNASLX2 settings and values are installed when an update is done Therefore caution should be taken and you must follow the following information to restore your GalaxyNASLX2 to its cur...

Страница 72: ...cluded in the right window see the image below are automatically backed up by clicking the apply button Note Choosing Destination dynamic will automatically execute the rescan process and it will take...

Страница 73: ...om a local backup you must set the required parameters shown source lv backup file and destination share Choosing the apply function will commence the restore process automatically 3 12 4 Function Tap...

Страница 74: ...files that have been changed since the last backup Try to use tape labels max 50 alphanumeric characters this will considerably help to distinguish your backup later 3 12 5 Function Tape restore func...

Страница 75: ...u Functions 3 12 6 Function Tape drive utilities Figure 3 32 This function gives access to various utilities specific to installed tape streamers hardware 3 13 0 Status Functions 3 13 1 Function netwo...

Страница 76: ...R A T I O N G U I D E 75 Section 3 Menu Functions 3 13 2 Function share volume Figure 3 34 Figure 3 35 This function contains any statistical data on the share volume dynamic unit statistic and browse...

Страница 77: ...F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E 76 Section 3 Menu Functions 3 13 3 Function connections Figure 3 36 This function displays what user connections are currently act...

Страница 78: ...ure 3 37 Figure 3 38 The Hardware option provides you with information on storage and network controllers and the drivers e g network driver and RAID driver In addition you may also download the lates...

Страница 79: ...id FC Functions 3 14 1 Function raid manager raid administrations Figure 3 39 Click on the 3DM button to launch the internal RAID controllers GUI Your 3ware login password is 3ware There you will be a...

Страница 80: ...the 3ware web base GUI will be started automatically FC HBA s along with FC attached Galaxy RAIDs will also be used in conjunction with the internal raids to add storage capacity LImportant Your init...

Страница 81: ...ata support web site 3 15 3 Function registration Figure 3 42 Click on this highlighted link to be taken to Rorke s GalaxyNASLX2 registration page Here you will fill out an information form so we can...

Страница 82: ...Figure 4 1 0Warning the GalaxyNASLX2 fan and power faults are not detectable by the GalaxyNASLX2 OS and therefore there will not be an email notification of such errors The front panel has LED indica...

Страница 83: ...G A L A X Y N A S L X C O N F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E 82 Section 4 Maintenance...

Страница 84: ...up email notification for the specific RAID controller installed in your GalaxyNASLX2 This procedure is in the attached RAID manual or call or email Rorke tech support 4 1 2 1 Raid manager GUI Figure...

Страница 85: ...tact Rorke tech support support rorke com for help analyzing your RAID problems or configuration 4 2 0 GalaxyNASLX2 OS The GalaxyNASLX2 OS has an active alert and error log SNMP alerts as well as a vi...

Страница 86: ...th the same name You cannot create a user twice Check your spelling Remember user names are not case sensitive You can check existing user names by expanding the tree diagram on the left Error values...

Страница 87: ...ate from the menu Error No share volume You must create a volume for file sharing before you can create any resource shares or search for shares Look into the Getting Started section of this manual fo...

Страница 88: ...nd with a space The use of the SMB Server Message Block protocol from Windows also known as CIFS or Samba lays some restrictions on the use of special characters These restrictions have historical rea...

Страница 89: ...alid characters is slightly different than that for other name fields In addition server names cannot be constructed from numbers only they must contain alpha characters Error invalid resource comment...

Страница 90: ...in the RAID Chassis L Important A hard drive failure may occur that will degrade the RAID Use the RAID manual that shipped with you GalaxyNASLX2 to troubleshoot the failed drive This procedure shows h...

Страница 91: ...to the bay i Push the right corner of the tray not the retention lever with your thumb toward the chassis The retention lever will automatic shift toward the mounting tray slot ii Push the retention l...

Страница 92: ...Supply Unit Hazardous voltages and currents are present within the power supply Refer servicing of the power supply to a qualified technician Replacing the top cover 1 Unscrew the thumbscrew by turni...

Страница 93: ...G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E 92 Section 4 Maintenance 3 Replace with a functional fan and reverse steps 1 and 2 Slide the top cover back into place Screw the top c...

Страница 94: ...D to indicate the defective supply The power supply is HOT SWAPPABLE and can be replaced without turning off power to the GalaxyNASLX2 Remove the power supply locking bar located on the left side of t...

Страница 95: ...G A L A X Y N A S L X C O N F I G U R A T I O N A N D S Y S T E M I N T E G R A T I O N G U I D E 94 Section 4 Maintenance...

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