5-1 What to Do If...
The power doesn't come on or go off.
The power doesn't come on.
Are the AC adapter and the power cord connected
correctly?
• Connect the AC adapter and power cord securely so that they
do not come loose.
• Unplug the AC adapter from the electrical outlet, then plug
it in again.
Is the door open?
Close the door. The power does not come on while the door
is open.
The power is not switched off when the door is
opened.
Is a foreign object caught in the interlock switch?
Remove the foreign object.
Scanning is impossible.
The power button illuminates or flashes red.
Is the head retainer still attached?
Be sure to remove the head retainer before you turn on the
power.
Is anything placed on some internal location other
than the table?
Remove whatever has been placed.
The power button flashes red and blue.
Is the cable connected?
Connect the cable securely.
Are you using a lengthy USB cable or a USB hub?
Use the included USB cable. Never use a USB hub or the like.
The power button illuminates red and blue.
Open the door, then close the door and turn on the machine
again.
• About the illumination pattern of the power button
Go to "1-2 Names and Functions," see "About the Indicator
Lights."
The message "Cannot communicate with present
scanner" appears on the computer.
Is the number for the communication port set cor-
rectly?
In Dr. PICZA3, go to [Preferences] and make sure the number for
the communication port is set correctly.
Go to "2-4 Installing and Setting Up the Software," see "Making the
Settings for Using Dr.PICZA3."
The message "COM:** not ready" appears on the
computer.
Is the machine powered up?
Be sure to turn on the machine before you run Dr. PICZA3.
Is the number for the communication port set cor-
rectly?
In Dr. PICZA3, go to [Preferences] and make sure the number for
the communication port is set correctly.
Are you using a lengthy USB cable or a USB hub?
Use the included USB cable. Never use a USB hub or the like.
After you have checked the matters just described,
if scanning is still not possible, then take action as
follows.
1. Switch off the power.
2. Unplug the AC adapter from the electrical outlet, then plug
it in again.
3. Restart the computer.
4. Switch on the power.
Other Symptoms
Scanning ended, but the computer then stopped.
Does the computer have enough memory?
Go to Dr. PICZA3's [Settings for Scanning] dialog box and check
how much memory is required, then increase the scanning pitch.
Alternatively, consider installing more memory. When scanning
exceeds the amount of free memory on the computer, the opera-
tion of the computer may become very slow.
The message "Can't find MODELA Player" or "Can't
find 3D Engrave" appears on the computer.
The buttons for running these do not function on this system.
They become available when you are using it together with the
MODELA series or the like.
Uninstalling the driver
Remove [Roland LPX-60 USB Device] from the list of [Add or
Remove Programs] (or [Add/Remove Programs]).
See the next section "What to Do If Installation Is Impossible."
What to Do If Installation Is Impossible
If installation quits partway through, or if the wizard does not
appear when you connect the USB cable, take action as follows.
Before you perform this procedure, make sure the power to the
machine is turned on.
Continued on the next page
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5. What to Do If...
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