
RS-Ruby Lite Users’ Manual
25
Are excessive broadcast packets from another service being
received by the sensor? This can slow the sensor down.
Is the computer fast enough to keep up with the packet flow
coming from the sensor?
Remove all network devices and test with a computer
directly connected to the sensor.
GPS not synchronizing
Check is the baud rate is 9600 and serial port set to 8N1 (8
bits, no parity, 1 stop bit).
Check if the signal level is RS232 level
Check if electrical continuity of PPS and serial wiring
Check incorrect construction of NMEA sentence
Check if the GPS and Interface BOX are connected to the
same GND
Check if the GPS receive the valid data
No data via router
Close the DHCP function in router or set the Sensor IP in
router configuration
Sensor point cloud data distortion
Check if the configuration files is right
A blank region rotates in the cloud data
when using ROS driver
This is the normal phenomenon as the ROS driver use fixed
packets quantity to divide display frame. The blank region
data will output in the next frame.
Point cloud data to be a radial
If the computer is windows 10 OS, then run the RSVIEW
with windows 7 OS compatible mode.
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