RKIN AlcaPure, Руководство пользователя, Страница: 23 / 28

TROUBLESHOOTING
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TROUBLESHOOTING
For easy to follow filter replacement videos, please visit https://rkin.com/guide/
SYMPTOM CAUSE SOLUTION
The faucet is
dripping
Faucet connection is
loose. Ensure the faucet holding nut located inside
the top tank is not loose.
Dispenser defective. Replace the faucet.
Leakage outside
the system
Several possible causes.
Contact customer support 1-800-803-4551
or email info@rkin.com
Zero production
No water in the lower
reservoir.
Fill tank.
Lower reservoir misplaced.
Ensure that the lower reservoir is positioned
properly.
If problem not solved, contact customer
support.
Production
limited
Inner tube pinched. Check and repair.
Water to be treated
outside the operating
range.
Check the quality of the water to be filtered
or contact customer support.
Filter elements have
exceeded their useful life. Replace filters and follow instructions on
page 14.
Taste and odor.
Flush the system by running 2 cycles. If
problem not solved replace filters.
Filtering will not
start
No water in the lower
reservoir.
Fill reservoir.
Pump has no power.
Check the PCB Connection located inside
the front panel behind the LED light.
Lower reservoir misplaced.
Ensure that the lower reservoir is positioned
properly.
If problem not solved, contact customer
support.
LED off
The transformer is
disconnected or defective.
Make sure that the transformer is properly
attached.
If problem not solved, replace the transformer.
PCB is disconnected.
Check the PCB Connection located inside
the front panel behind the LED light.