Specifically: use of the swim spa in a non-residential
application; damage caused by the operation of the
swim spa outside the specified voltage requirements
(230+ –10%) or operation of the swim spa at water
temperatures outside the ranges of 1°C and 42°C;
damage caused by voltage spikes or “brown-out”
conditions; damage caused by dirty, clogged or
calcified filter cartridges; damage caused by the
use of trichloro chlorine, chemical tablets in a floater,
acid or by any other spa / pool chemicals or cleaners
which are not recommended by Riptide; damage
caused by allowing undissolved sanitising chemicals
to lie on the swim spa surface (no swim spa can
withstand this kind of abuse); damage to components
or surface caused by improper pH balance or other
improper water chemistry maintenance; and damage
to the swim spa surface caused by leaving the swim
spa uncovered while empty of water and in direct
exposure to sunlight (causing solar heating distress)
are considered abuses and will invalidate warranty.
The standard swim spa covers are not designed to
support heavy weight loads and should not be used
as a seat. In extreme cases the lid could crack and
break. This occurrence is considered abuse and is
not covered under this warranty.
Hercules™ covers (optional) are designed to take
the weight of an average adult walking across it only.
Excess weight may still cause damage to the cover
and will not be covered under warranty.
disclaimers
Riptide shall not be liable for loss of use of the Riptide
swim spa or other incidental, consequential, special,
indirect or punitive costs, expenses or damages,
which may include but are not limited to the removal
of a permanent deck or other custom fixture or the
necessity for crane removal. Any implied warranty shall
have a duration equal to the duration of the applicable
warranty stated above. Under no circumstances shall
Riptide or any of its representatives be held liable
for injury to any person or damage to any property
however arising.
Riptide Pools Limited
United Kingdom
21
extent of warranty
This warranty extends only to the original consumer
purchaser of the Riptide swim spa when purchased
and originally installed or relocated in the boundaries
of the country of purchase. The Riptide swim spa
warranty terminates upon any transfer of ownership
or if the swim spa is installed or relocated outside the
country of purchase. The customer must register their
purchase with Riptide. at the below address to benefit
from this warranty.
warranty performance
In the event of a malfunction or defect covered under
the terms of this warranty, an authorised service agent
of Riptide will repair the Riptide swim spa. To obtain
service, contact the authorised service agent who
sold you the swim spa. There is no charge for parts
or labour to repair the swim spa or its components.
Service agents reserve the right to assess reasonable
call out fees or travel based upon their individual
policies. If the swim spa is installed outside of the
normal servicing area of the selling dealer, or if normal
access to the swim spa is not possible, extra travelling
expenses and costs of access will be charged. These
costs are not covered by this warranty.
Riptide maintains an extensive service network. In the
event the consumer purchaser should not be able to
either obtain service or satisfactory service from an
authorised service agent, notify the service department
of Riptide. Written notice of any malfunction or defect
must be given within ten (10) days of the time the
malfunction is discovered, and must be accompanied
by the original consumer purchaser receipt of the
swim spa, which shows the date of purchase. Notice
must be given Riptide Pools Limited, 41 Robjohns
Road, Chelmsford, Essex, CM1 3AG, UK
Tel 01245 265036
acts invalidating warranty
This warranty is void if this Riptide swim spa has
been improperly installed, subjected to alteration,
misuse or abuse, or if any repairs on the swim spa
are attempted by anyone other than an authorised
representative of Riptide. Alteration shall include
component or plumbing change, electrical conversion
or the addition of any non-approved sanitation or
water purification device or heating system which
contributes to a component or unit failure or unsafe
operating system. Misuse and abuse shall include: any
operation of the swim spa other than in accordance
with Riptide’s printed instructions, or use of the swim
spa in an application for which it is not designed.
