dIaGnostICs - operatIon
Once commissioned, your Riptide swim spa should operate normally when properly set up. If, however, you
encounter operating problems please use this general guide. If this guide does not help you solve the problem
please contact your dealer. Please also refer to dIaGnostIC messaGes
on pages 10-12.
Operating problem
Analysis
Action required
TrOuBlesHOOTInG GuIDe
13
The error message appears on
the display panel and the spa is
not operating.
Spa can’t start in any mode.
Water jets turns off automatically
when using the spa.
The water pumps are operating
but no water is coming out of
the jets.
Spa water is heating slowly
and / or not reaching required
temperature.
The power of the jets is low.
The jet water power fluctuates.
• The control system will have digital
diagnostics functions which turn it off
if there is something wrong with spa
operations and will only restart when
the problem is solved.
• Power is off.
• Control panel is locked.
• Electric control failure (display
shows error message).
• The default time setting has
switched of the jets.
• The pump motor is overheating.
• Water pump is sucking in air.
• Filter cartridge needs cleaning
• There is no cover on the spa
creating heat loss.
• Heater is faulty.
• Jets are blocked.
• Water pump’s valve is not
fully open.
• Filter is blocked.
• Water pump’s valve is not
fully open.
Please check the error message
in dIaGnostIC messaGes
section on pages 10-12 and
contact your dealer.
Check the power supply to the spa.
Check whether the control panel
is locked - see loCKInG tHe
Control panel ON PAGE 8.
Check the error message on pages
10-12 and contact your dealer.
Press the pump button to restart
the pump
Stop running pump for 1 hour until
cool and then restart the pump
Try to restart the jet. If still not
operating, open the cap on the
water pump to release any possible
air trapped in the system and then
screw tightly. Introduce water
into the filter opening to clear any
possible air block.
Re-set the temperature.
Clean or replace the filter.
Put the cover on the spa.
Contact your dealer.
Check whether there are foreign
bodies inside the jets.
Check if water pump’s valve is fully
open.
Check whether there are foreign
bodies inside the filter.
Check if water pump’s valve is
fully open.
