Issue 3
Royale - Freestanding ETR
- 11 -
Issue 3 - ©Rinnai
CUSTOMER INFORMATION - ERROR CODES
ERROR CODE MESSAGE
The Flame Fire ETR has the ability to check its own operation continuously. If a fault occurs,
an Error Message will flash on the Digital Display of the control panel. This assists with
diagnosing the fault, and may enable you to overcome a problem without a service call. Please
quote the code displayed when enquiring about service.
In all cases, you may be able to clear the Error Message simply by turning the heater OFF, then
ON again. If the Error Message still remains or returns on the next operation, please contact
your nearest service contact and arrange for a service call.
Error Code
Probable Cause
Comments
• Ignition Failure
• Check gas is turned on.
• Service call if repeated
• Flame Failure
• Check gas is turned on.
• Service call if repeated
• Overheat
• Service call
• Room Overheat
• Lower room temperature to
less than 40°C.
• Room temperature
• Sensor Faulty
• Service call
• Room temperature
• Service call
• Overheat temperature
• Sensor faulty
• Service call
• Faulty ON / OFF switch
• Service call
•
• Faulty Solenoids
• Service call
• Faulty Flame Rod
• Service call
• Communication error
• Turn heater OFF, then ON
again
• Flue Block
• Service call
--:--
• Power Failure
• Turn heater OFF, then ON
again
