14
9. ERROR MESSAGES
If an error occurred, your stove switches over to the operating state
BURN-OFF
� After the appropriate measure has been taken, acknowledge
the error message� Your stove will be ready for use again�
Note
If the error messages appear again and again, please contact the customer service without delay�
Error
Text
Meaning
Solution
Position switch
open
The stove is not in operating position�
Slide the stove into the correct position and secure the stove�
Pressure switch
not enough
low pressure
The pressure ratio between installation room and firebox
does not allow further operation�
Check the stove for tightness (firebox door, cleaning lid),
disturbing factors in the installation room (kitchen hood,
windows closed,���), as well as the flue�
If acknowledgement of the error message is not possible,
please inform customer service�
Grid
Timeout
The turning grid cannot complete his tipping cycle within the
defined time�
Check for blocking of grid in the combustion trough area and
acknowledge the error message�
Ignition
Stove
not ignited
Ignition cycle has failed�
Acknowledge the error message�
Evacuate or clean combustion trough and the ingnition tube�
Check the right positioning of the combustion trough�
Are there pellets in the container? Only burn pellets that have
been inspected according to ENplus - A1�
Check fresh air supply - If necessary, please also clean the air
intake with a hoover�
Pellet container
empty
Insufficient amount of pellets in hopper�
Top up pellets and acknowledge the error message�
The ignition cycle to follow will last longer as first the pellet
auger has to be refilled�