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Condition
Cause
Solution and reference
You cannot interrupt
copying or scanning
even after pressing
[Stop], and the login
screen is displayed.
Basic Authentication,
Windows Authentication, or
LDAP Authentication is
specified, and the user who
started the copying or
scanning operation has
logged out.
Log in to the machine as the user who
started the copying or scanning operation
or as the machine administrator, and press
[Stop].
Help is not displayed
when you press [Help]
(
).
The application that is
currently in use does not
support the help function, or
is grayed out because
"Paper Misfeed" or another
message is being displayed.
The help function cannot be used when
is grayed out. Close the application or
message, and then try again.
is grayed out because
the user does not have
permission to use the
browser function.
The help function cannot be used if the user
does not have permission to use the
browser function. If
is always grayed
out, consult the user administrator to check
whether you have permission to use the
browser function. The user administrator
can change the access permissions in the
address book.
See "Confirming the Available Functions",
User Guide (Full Version).
The screen changes to
Web Browser when you
press [Help] (
), but
the help content is not
displayed.
The machine is not
connected to the network
correctly.
Check if you can display a web page in
[Web Browser]. If a web page cannot be
displayed, check that the machine is
connected to the network correctly.
See "Selecting the Network Connection
Method", User Guide (Full Version).
The browser is configured
not to save cookies.
Check that the [Web Browser] [Menu]
(
) [Settings] [Privacy & security]
[Accept cookies] check box is selected.
9. Troubleshooting
224
Содержание IM 550 Series
Страница 2: ......
Страница 34: ...4 Press Disable Mode 5 Press OK 6 After completing the procedure press Home 1 Getting Started 32...
Страница 76: ...1 Getting Started 74...
Страница 94: ...2 Copy 92...
Страница 168: ...5 Scan 166...
Страница 176: ...6 Document Server 174...
Страница 182: ...7 Web Image Monitor 180...
Страница 218: ...8 Adding Paper and Toner 216...
Страница 326: ...The Ethernet interface and wireless LAN board cannot be used simultaneously 10 Specifications for the Machine 324...
Страница 332: ...10 Specifications for the Machine 330...
Страница 340: ...MEMO 338...
Страница 341: ...MEMO 339...
Страница 342: ...MEMO 340 EN GB EN US EN AU D0BW 7024...
Страница 343: ...2019...
Страница 344: ...D0BW 7024 AU EN US EN GB EN...