Code
Meaning
Suggested Cause/Action
2-12
Modem clock irregularity
Replace the MFCE.
2-20
Abnormal
coding/decoding (cpu not
ready)
Replace the MFCE.
2-50
The machine reset itself
If this is frequent, replace the MFCE.
3-00
G4 interface board reset
Replace the G4 interface board or MFCE.
3-10
Disconnection during
ISDN G3 communication
Check the other terminal and the ISDN line.
The other terminal may dialed a wrong number.
3-11
Disconnection during
ISDN G4 communication
Check the other terminal and the ISDN line.
3-20
A SAC signal was
received during ISDN G4
communication
The operator at the other terminal may have
interrupted the communication.
3-21
A CSA was sent during
ISDN G4
communication, because
the Stop key was pressed
The local operator has interrupted the communication.
3-30
Mismatched
specifications (rx
capability)
Check the receive capabilities requested from the
other terminal.
4-00
One page took longer
than 8 minutes to transmit
Check for a bad line.
Try the communication at a lower resolution, or
without halftone.
Change the MFCE.
4-01
Line current was cut
Check the line connector.
Check the connection between MFDU and NCU.
Check for line problems.
Replace the MFDU or the NCU.
4-02
The other end cut the
received page as it was
longer than the maximum
limit.
Split the page into smaller pieces, or ask the other
end to change their maximum receive length setting,
then resend.
4-10
Communication failed
because of ID Code
mismatch (Closed
Network) or Tel. No./CSI
mismatch (Protection
against Wrong
Connections)
Get the ID Codes the same and/or the CSIs
programmed correctly, then resend.
The machine at the other end may be defective.
4-80
Start mark not detected
at the top of the OMR
sheet
Check the ADF/scanner mechanisms.
Check if a photocopy of the sheet was used.
Check if a cut-off portion of the sheet was used.
Check if the document guide was not adjuted
correctly.
Check if the sheet was dirty.
Check if any adhesive tapes on the sheet.
4-81
OMR sheet placed in the
ADF the wrong way
Place the sheet in the correct way.
4-82
Skew detection mark not
detected
Same as 4-80.
TROUBLESHOOTING
December 21st, 1995
ERROR CODES *
6-34
