Code
Meaning
Suggested Cause/Action
1-23
Cutter jam
Clear any debris from the sensors and the paper path.
Clean the cutter sensor.
Check the cutter mechanism.
Check the connections from the FDU to the cutter motor and cutter
sensors.
Replace the cutter motor, cutter sensor, or FDU.
1-24
Cutter failed to initialize
1-30
Paper ran out during printing
Add paper.
If paper is present, clean the paper end sensor and check the sensor
circuit for defects. Replace the FCE, FDU or the paper end sensor.
1-33
Paper end was detected when
the machine was switched on
1-71
The printer cover was opened
during printing
Check whether the user opened the cover during printing.
Check the cover lock mechanism.
Check the cover switch position and actuation mechanism.
Check connections between the cover switch and the FDU.
Replace the cover switch, FCE or FDU.
Modem clock irregularity
Replace the FCE.
2-20
Abnormal coding/decoding (cpu
not ready)
Replace the FCE.
3-90
4-00
One page took longer than 8
minutes to transmit
Check for a bad line.
Try the communication at a lower resolution, or without halftone.
Change the FCE.
4-01
Line current was cut
Check the line connector.
Check the connection between the FDU and the LIU.
Check for line problems.
Replace the FDU, the FCE or the LIU.
4-02
The other end cut the received
page as it was longer than the
maximum limit.
Ask the other end to change their maximum receive length setting,
then resend.
4-10
Communication failed because of
ID Code mismatch (Closed
Network) or TSI mismatch
(Authorized Reception)
Get the ID Codes the same and/or the TSIs programmed correctly,
then resend.
The machine at the other end may be defective.
5-21
Memory overflow
Temporary memory shortage or the document takes up too much
data.
Use a lower resolution or do not use Halftone.
Replace the FCE.
6-01
Post message could not be
received after a page was sent
(G3 ECM)
Check the line connection.
Check the connections between LIU - FDU - FCE.
Try adjusting rx cable equalizer.
The other end may have a defective Modem/FCU/NCU; try sending
to another machine.
Check for line problems and noise.
6-02
EOR received (G3 ECM)
Check the line connection.
Check the connections between LIU - FDU - FCE.
Try adjusting rx cable equalizer.
The other end may have a defective Modem/FCU/NCU; try sending
to another machine.
Check for line problems and noise.
6-8