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Camera Troubleshooting
Power Supply
Problem
Cause
Solution
Refer to
The camera does not
turn on.
Battery is not loaded or is
exhausted.
Load the rechargeable battery
correctly or charge the battery as
required.
P.28
P.27
An unacceptable battery is used.
Use the dedicated rechargeable
battery. Never use any other
battery.
P.24
The camera is automatically turned
off by auto power off.
Turn the camera back on.
P.30
The battery is loaded in wrong
direction.
Load correctly.
P.28
Because the camera overheated
the power was automatically
turned off.
Wait until the temperature of the
camera returns to normal. Do not
attempt to cool the camera
suddenly.
-
The camera turns off
during use.
The camera was left unattended
and unused, so auto power off
turned it off.
Turn the camera back on.
P.30
Battery is running low.
Charge the rechargeable battery. P.27
An unacceptable battery is used.
Use the dedicated rechargeable
battery. Never use any other
battery.
P.24
The camera does not
turn off.
Camera malfunction.
Remove the battery and load it
again.
P.28
The battery has been
fully charged, but:
•
The battery symbol is
displayed, indicating
a low battery level.
•
The camera turns off.
A (manganese dry cell or other)
unacceptable battery is used.
Use the dedicated rechargeable
battery. Never use any other
battery.
P.24
Cannot charge the
battery.
Battery has reached the end of its
useful life.
Replace with a new rechargeable
battery.
P.28
Battery runs out quickly. It is being used at extreme high or
low temperatures.
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Many shots are being taken in dark
places or other location requiring
extensive use of flash.
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