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HandPunch 1000 Manual

Page 63

Appendix D

Troubleshooting Guide

Display Messages During Verification

Various messages can appear on the HandPunch’s display during hand
verification. These messages are defined in Table 18.

•

If the display shows

TRY AGAIN

, you are not verified. You may have made

an error in entering your ID number or in placing your hand on the platen.
Re-enter your ID number and try again, taking care to follow proper hand
placement rules (see page 60).

•

If the display shows

TIME RESTRICTION

, you are not authorized to punch in

at this time. If this seems to be in error, contact your supervisor about time
restrictions.

•

After a pre-programmed number of denied attempts, an ID number will no
longer be accepted and the display will appear as follows.

Table 11: Display Messages During Verification

Message

Definition

PLACE HAND

The platen is ready to receive your hand for verification.

ID VERIFIED

You are verified, proceed.

REMOVE HAND

Remove your hand and place it on the platen again. Follow
proper hand placement rules.

TRY AGAIN

Your attempt was rejected. Repeat verification following
proper hand placement rules.

ID REFUSED

Your rejections exceeded the maximum number of tries
allowed. Wait until another employee has verified and try again
or call your supervisor.

ENTER ID

You entered your ID number incorrectly or your access time is
restricted.

ID INVALID

TEMPORARILY

Содержание HandPunch 1000

Страница 1: ...HandPunch 1000 Manual ATR Systems Inc Time Labor Management Solutions Tel 215 443 8720 Fax 215 443 8709 support HandPunch com www HandPunch com P N 70100 6009 Version 3 0 ...

Страница 2: ... expense This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe A respecte toutes les exigences du Reglemente sure le materiel brouilleur du Canada 1998 through 2003 Recognition Systems Inc ALL RIGHTS RESERVED Document Part Number 70100 6009 Revision 3 July 2003 HandPunch is a trademark of Recognition Sys...

Страница 3: ...hanical Installation 13 Wall Plate Installation 13 Wiring Connections 17 Erasing the Memory 21 Closing the HandPunch 23 Enter Command Menu 25 If No One is Enrolled in the HandPunch 25 If Users are Enrolled in the HandPunch 25 Navigating Command Menus 27 Programming the HandPunch 29 System Management 31 Service Menu 32 Setup Menu 34 Management Menu 37 Enrollment Menu 39 Special Menu 43 HandPunch Ma...

Страница 4: ...Appendix D Troubleshooting 63 Glossary 65 Limited Warranty 67 ...

Страница 5: ...ta collection terminal available The key features of the HandPunch include Transaction Buffer 5 120 event capacity Programmable Clock and Date Formats and Daylight Savings Switch over Biometrics Biometrics is a term describing the automatic measurement and comparison of human characteristics While its origins are ancient the evolution of advanced scanning and microprocessor technology brought biom...

Страница 6: ... use with time and attendance software Refer to Figure 1 1 on page 5 when reviewing the information in this section The HandPunch has an integrated keypad for ID entry see Figure 1 1 The and keys are used for data entry and programming Four different features assist the user with hand placement and read verification 1 A light emitting diode LED hand placement display on the HandPunch s top panel a...

Страница 7: ...h 1000 Manual Page 5 Figure 1 1 The HandPunch 1000 5 4 6 8 7 9 0 No Enter 2 1 3 Clear Yes No Recognition Systems Inc PLATEN AND GUIDE PINS HAND PLACEMENT DISPLAY LCD DISPLAY VERIFICATION LIGHTS NUMERICAL KEYPAD ...

Страница 8: ...ackup battery Temperature 10 C to 60 C non operating storage 14 F to 140 F 5 C to 40 C operating 40 F to 110 F Relative Humidity Non Condensing 5 to 95 non operating storage non condensing 20 to 80 operating Verification Time 1 second or less Memory Retention 5 years using a standard internal lithium battery Transaction Buffer 5 120 transactions ID Number Length 1 to 10 digits Baud Rate 300 to 28 ...

Страница 9: ... 70200 0012 Rev D Modem Communication See Technical Note 70200 0013 Rev D Recommended European Power Supply Ault Inc 7300 Boone Ave North Minneapolis MN 55428 USA PH 612 493 1900 E mail info ault com Part number D48 121000 A040G 230 VAC Input 12 VDC 1Amp output unregulated Ault style 41 connector barrel plug approved recyclable ...

Страница 10: ...Introduction Page 8 This page is intentionally blank ...

Страница 11: ...ning wire routing HandPunch Placement The recommended height for the HandPunch platen is 40 inches1 102 cm from the finished floor The HandPunch should be out of the path of pedestrian and vehicular traffic and convenient to the door it is controlling Avoid placing the HandPunch where users must cross the swing path of the door The HandPunch should be in an area where it is not exposed to excessiv...

Страница 12: ...rotection circuit board can be attached to the main circuit board to provide and control battery backup The battery backup option uses a 12 volt 800 ma hour sealed lead acid battery to provide backup battery power This battery is located immediately inside the rear panel of the HandPunch and plugs into jack J4 on the keypad control circuit board located in the top of the chassis The design of the ...

Страница 13: ...n logic board are not connected to each other This effectively opens the circuit removing the battery from any internal circuitry Main input power can then be removed and the HandPunch will fully shut down Once the HandPunch has fully shut down shunt J7 may be reinstalled The design of the power supply is such that main input power must be reapplied to re enable the battery protection mechanism If...

Страница 14: ...behind the modem HandPunch terminal Position the RJ 11 jack location using the template provided in this manual see Figure 3 2 on page 15 The short black cable provided with the modem HandPunch connects the terminal to the telephone jack Figure 4 4 on page 19 a wiring diagram for a modem to host computer connection ...

Страница 15: ...er to Figure 3 1 for all wall plate references in the following section Figure 3 1 Wall Plate 2 Measure and mark a point 48 1 2 inches 123 cm from the surface of the finished floor This point will correspond to the Leveling Hole where the top center point of the HandPunch should be mounted 3 For a hollow wall drive a small nail into the wall at the mark and hang the wall plate from the Leveling Ho...

Страница 16: ...o mounting holes Use the toggle bolts for the three lower mounting holes 2 For a solid wall use expansion bolts to mount the wall plate For all five mounting holes drill a 1 4 inch diameter hole 1 4 of an inch deeper than the length of the expansion anchor Routing the Wiring 1 Refer to Figure 3 2 on page 15 for a template diagram to assist in routing wiring 2 For a concealed wiring connection dril...

Страница 17: ...HandPunch mounting location is free from dust and debris Attaching the HandPunch 1 Remove the HandPunch from its carton 2 Align the sleeves of the back plate with the pins of the wall plate and slide the HandPunch to the left as shown in Figure X X Wall Plate Finished Floor C L HandPunch SURFACE CONDUIT ENTRY POINT C L 42 5 108 cm 42 75 108 6 cm 50 Reference 127 cm to Top of Wall Plate NOTE ...

Страница 18: ...Mechanical Installation Page 16 Figure 3 3 Attaching the HandPunch to the Wall Plate REAR OF TERMINAL 2 UPPER SCREWS HOLE SURFACE CONDUIT ENTRY ...

Страница 19: ...des the pinouts for the RS 232 Serial Host Computer Connection Figure 4 2 on page 16 provides a diagram of the RS 232 Connector Figure 4 3 on page 17 provides a Serial Connection diagram Figure 4 4 on page 17 provides a Host PC to HandPunch Modem Network wiring diagram Modem wiring is a HandPunch option WALL Serial RS 232 Optional Modem Wall Plate Top of Terminal Top of HandPunch Power Connectors ...

Страница 20: ... 232 Jack Pinout Table 2 RS 232 Serial Connection J8 Pin Signal Connection 1 GND Ground 2 RXD Receive Data Input from external device 3 TXD Transmit Data Output to external device 4 RTS Ready to Send Output to external device 1 2 3 4 RS 232 Pins ...

Страница 21: ...8 7 9 F2 0 No Enter 2 1 3 Clear Yes No Recognition Systems Inc RS 232 Serial Unit HandPunch Serial Port Serial Cable Host Computer Connection to Host Computer 5 4 6 F1 8 7 9 F2 0 No Ente r 2 1 3 Clea r Yes No Recognition Systems Inc Modem Unit HandPunch RJ 11 Modem Port RSI Supplied Cable Black RJ 11 Jack RJ 11 Telephone Outlet ...

Страница 22: ...Wiring Connections Page 20 This page is intentionally blank ...

Страница 23: ...rase all user databases and datalogs This action can not be undone If there is a software that is managing the system then the users can be downloaded back to the HandPunch if needed Erasing HandPunch Memory The erase memory function allows a HandPunch s setup and or user database to be erased Perform the following steps to erase the setup programs but retain the user database 1 With system power ...

Страница 24: ...Ereasing Memory Page 22 This page is intentionally blank ...

Страница 25: ...1 Dust and debris surrounding the HandPunch can drastically affect the terminal s operation It is important to ensure the HandPunch is free from dust and debris before closing the terminal Do not force the HandPunch onto the wall mount latch when the latch is in the locked position Figure 6 1 Closing the HandPunch NOTE NOTE N o R e c o g n i t i o n S y s t e m s I n c LOCK K e y L a t c h Wa l l ...

Страница 26: ...Ereasing Memory Page 24 This page is intentionally blank ...

Страница 27: ...e Menu Press for the Setup Menu Press for the Management Menu Press for the Enrollment Menu Press for the Security Menu 3 Press and the first command option in the selected menu appears If Users are Enrolled in the HandPunch 1 The display appears as follows 2 Enter your ID number on the keypad and place your hand on the platen for verification 3 If verification is successful the display appears as...

Страница 28: ...u are blocked from the supervisory menus verify your access rights with management personnel If enrollment information has been incorrectly changed and you must have supervisory access to all menus make these changes through software It is possible to physically reset the HandPunch s memory however resetting memory sets all unit parameters back to the factory default values Resetting memory allows...

Страница 29: ...navigating the command menu system Press to enter the command shown on the display Press to step to the next command in the menu Press to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu you may have to press multiple times to completely exit the command menu CLEAR CLEAR ...

Страница 30: ...Enter a Command Menu Page 28 This page is intentionally blank ...

Страница 31: ...bers can be up to 10 digits long This is done with the Set Passwords command described on Authority Level A second method for controlling access to the command menus is through the use of Authority Levels Authority Levels control whether or not a user has access to the command menus Level 0 is for a user who does not need access to any of the command menus Level 5 is assigned to Supervisors who ne...

Страница 32: ...s address and set the serial communication baud rate used if you have installed a serial printer see page 34 Enroll Supervisory Staff Enroll yourself and the supervisors who will have responsibility for HandPunch management This is done through the Enrollment Menu see Supervisor Enrollment on page 42 The time date and ID number length are normally set by the host computer However a supervisor can ...

Страница 33: ...nt Menu The instructions for listing employees begin on page 37 Set User Data Set a user s reject threshold adjusting the sensitivity applied when a HandPunch reads a hand this task is done through the Management Menu The instructions for setting user data begin on page 37 Remove User Remove employees and supervisors from a HandPunch This is done through the Enrollment Menu The instructions for re...

Страница 34: ...and menu there are three options available for navigating the command menu system Press to enter the command shown on the display Press to step to the next command in the menu Press to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu press multiple times to completely exit the command menu Service Commands There are two commands availabl...

Страница 35: ...st user to verify on the system When the status display is enabled Figure 8 1 identifies each status display field value Figure 8 1 Status Display Chart Table 5 Normal Operating Parameters Parameter Normal Range Row r 0 2 Column c 0 2 Exposure e 100 20 Last Hand Read Score Aux Out 2 Aux Out 1 Aux Out 0 Lock Aux In 2 Request to Exit Aux In 1 Door Monitor Switch Tamper These status values are inacti...

Страница 36: ...d menu Once you have entered the command menu there are three options available for navigating the command menu system Press to enter the command shown on the display Press to step to the next command in the menu Press to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu press multiple times to completely exit the command menu Setup Comma...

Страница 37: ...etup Menu Password 2 Set Language Select Language Set Date Format Select Date Format Set Time and Date Month MM Day DD Year YY Hour HH Minute MM Set Address New Address Set ID Length New ID Length Set T A Mode Set Seriala a RS 232 Select Baud Rate Upgrade Code ...

Страница 38: ...HandPunch in a network For proper operation each HandPunch in the network must have a unique address All units may use any address from 0 to 254 All units are sent with the address set to 1 Set ID Length The Set ID Length command allows you to reduce the number of keystrokes required to enter the ID number by eliminating the use of the key to complete an ID number entry Once the ID Length is set t...

Страница 39: ...and menu system Press to enter the command shown on the display Press to step to the next command in the menu Press to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu press multiple times to completely exit the command menu Management Commands There are four commands available from the Management command menu List Users Set User Data Re...

Страница 40: ...oyees enrolled in a HandPunch Set User Data The Set User Data command allows you to set an employee s Reject Threshold adjusting the hand read threshold for one employee without affecting the threshold of other employees This task should be done through your user software however it can be done through the Management Menu ...

Страница 41: ...enrolled is able to access all the menus to perform all the programming required to support the HandPunch Once a user has been enrolled using the Add Supervisor command all further user authority levels are assigned as per the list above This protects the integrity of the system by enacting the Authority Level rules described above Recognition Systems strongly recommends enrolling at least two use...

Страница 42: ...s or palmprints It does not identify people It confirms people s identity It scans with an invisible light of the type used in TV remote controls It does not transfer germs any more than a doorknob or money It does not invade privacy it guarantees it The enrollment process requires three or more reads to collect enough information to create a template Proper Hand Placement For correct consistent h...

Страница 43: ... the platen may be required to ensure correct consistent hand reads Read Score When a user uses the HandPunch the display appears as follows The score number on the display reflects how accurately the user s hand is placed on the platen Scores that vary greatly between low and high numbers are indicative of inconsistent hand placement Scores above 50 are indicative of improper hand placement or of...

Страница 44: ...ous commands until you reach the desired command Add Employee The Add Employee command allows you to enroll a new employee into the HandPunch Add Supervisor The Add Supervisor command allows you to enroll a new supervisor into the HandPunch Remove User The Remove User command allows you to remove an employee or supervisor from the HandPunch Table 8 Enrollment Command Menu Service Menu Password 4 A...

Страница 45: ...mmand shown on the display Press to step to the next command in the menu Press to exit the command menu pressing any numeric key also exits the command menu If you are in a command s sub menu press multiple times to completely exit the command menu Special Command There is one command available from the Special command menu Special Enroll Refer to Table 9 and identify the command you need to perfo...

Страница 46: ...r no time zone to be applied Special Enrollment affects the integrity of the HandPunch terminal and should only be used as a last resort Anyone who knows a Special Enroll ID number is granted access when the ID number is used Before specially enrolling a user try to alleviate verification problems by adjusting the individual user s reject threshold see page 38 or by using left hand enrollment see ...

Страница 47: ...ut output status the hand read score of the last user to verify on the system Cleaning the HandPunch Inspect and clean the HandPunch regularly to maintain optimum performance Clean the platen side mirror reflector and the window above the platen using a clean cloth dampened with ordinary non abrasive window cleaner see Figure 9 1 Start at the rear corners of the platen and work your way forward DO...

Страница 48: ...Maintenance Page 46 This page is intentionally blank ...

Страница 49: ...40 off of the floor and not sitting directly on top of a desk this will help to eliminate bad enrollments Mount the HandPunch so that it is not difficult or dangerous to verify then open the door It is not recommended to mount the HandPunch in an area where there is airborne dust in the path of direct sunlight or where the HandPunch can be exposed to water or corrosive gasses Enrollment Educate th...

Страница 50: ...Appendix A Tips Page 48 This page is intentionally blank ...

Страница 51: ...r J5 has been added to the board next to the reset button to supply power for the LEDs This connector should never be unplugged unless a modem or Ethernet is added to the PCB The upgrading of the memory is now handled through software codes at the HandPunch Contact Order Entry for memory upgrades Memory Reset To reset the memory of the HandPunch follow these steps 1 Remove power and battery jumper...

Страница 52: ...Appendix B Board Configuration Differences Page 50 This page is intentionally blank ...

Страница 53: ... 12 1 for all wall plate references in the following section Figure 12 1 Wall Plate 2 Measure and mark a point 48 1 2 inches 123 cm from the surface of the finished floor This point will correspond to the Leveling Hole where the top center point of the HandPunch should be mounted 3 For a hollow wall drive a small nail into the wall at the mark and hang the wall plate from the Leveling Hole located...

Страница 54: ...ing holes Use the toggle bolts for the three lower mounting holes 2 For a solid wall use expansion bolts to mount the wall plate For all five mounting holes drill a 1 4 inch diameter hole 1 4 of an inch deeper than the length of the expansion anchor Routing the Wiring 1 Refer to Figure 12 2 on page 52 for a template diagram to assist in routing wiring 2 For a concealed wiring connection drill a 1 ...

Страница 55: ...clearance between the screw head and the wall plate 2 Remove the HandPunch from its carton 3 At the base of the HandPunch is a piano hinge with three keyhole shaped slots that correspond with the three lower mounting screws Align and hang the HandPunch from the three lower mounting screws see Figure 12 3 on page 54 4 Tighten all three lower mounting screws 5 The HandPunch is now ready for its wiri...

Страница 56: ...Appendix C Page 54 Figure 12 3 Attaching the HandPunch to the Wall Plate 2 UPPER SCREWS LEVELING HOLE SURFACE CONDUIT ENTRY KEYHOLE HOLES 3 LOWER MOUNTING SCREWS REAR OF TERMINAL ...

Страница 57: ...e 10 on page 56 provides the pinouts for the RJ 45 RS 232 Serial Host Computer Connection Figure 12 5 on page 56 provides a diagram of the RJ 45 RS 232 Connector Figure 12 7on page 57 provides a Host PC to HandPunch Modem Network wiring diagram Modem wiring is a HandPunch option WALL O N O F F 5 4 3 2 1 Serial RS 232 RJ 45 Jack Optional Modem Dip Switches Wall Plate Top of Terminal Top of HandPunc...

Страница 58: ...10 RJ 45 RS 232 Serial Connection J8 Pin Signal Connection 1 RI not used 2 CD not used 3 DTR not used 4 GND Ground 5 Rx Data Receive Data Input from external device 6 Tx Data Transmit Data Output to external device 7 CTS not used 8 RTS not used 1 2 3 4 5 6 7 J4 Pins ...

Страница 59: ... r 2 1 3 Clea r Yes No Recognition Systems Inc RS 232 Serial Unit HandPunch RJ 45 Serial Port Serial Cable Connection to Serial Converter Host Computer Connection to Host Computer 5 4 6 F1 8 7 9 F2 0 No Ente r 2 1 3 Clea r Yes No Recognition Systems Inc Modem Unit HandPunch RJ 11 Modem Port RSI Supplied Cable Black RJ 11 Jack RJ 11 Telephone Outlet ...

Страница 60: ...on Method to match the type of network used Erase Memory to clear HandPunch memory to all factory default values and also clear all user memory Figure 12 8 HandPunch Dip Switches O N O F F WA L L T O P O F H A N D R E A D E R E O L Te r m i n a t i o n E O L Te r m i n a t i o n C o m m u n i c a t i o n M e t h o d E r a s e H a n d R e a d e r S e t u p E r a s e H a n d R e a d e r S e t u p a ...

Страница 61: ...uter Communi cation Method The factory default setting and for standard operation switch 3 must be OFF Switch 3 must always be OFF Erasing HandPunch Memory The erase memory function can perform either or both of the following Erase a HandPunch s configuration data Erase a HandPunch s user database and transaction buffer The factory default setting and normal operation setting is for switches 4 and...

Страница 62: ...r database 1 With system power OFF set both switches 4 and 5 ON 2 Turn system power ON and wait 5 seconds 3 Turn both switches 4 and 5 OFF Before putting the HandPunch into service ensure DIP switches 4 and 5 are both OFF If switches 4 and 5 are not off the next time the HandPunch s power is cycled the HandPunch s memory will be erased NOTE ...

Страница 63: ...ed with the HandPunch see Figure 12 9 Dust and debris surrounding the HandPunch can drastically affect the terminal s operation It is important to ensure the HandPunch is free from dust and debris before closing the terminal Do not force the HandPunch onto the wall mount latch when the latch is in the locked position Figure 12 9 Closing the HandPunch NOTE NOTE N o R e c o g n i t i o n S y s t e m...

Страница 64: ...Appendix C Page 62 This page is intentionally blank ...

Страница 65: ... your supervisor about time restrictions After a pre programmed number of denied attempts an ID number will no longer be accepted and the display will appear as follows Table 11 Display Messages During Verification Message Definition PLACE HAND The platen is ready to receive your hand for verification ID VERIFIED You are verified proceed REMOVE HAND Remove your hand and place it on the platen agai...

Страница 66: ... pressing the key Beeper and LED Status During Verification The HandPunch s beeper and LED status display also display hand verification information This information is defined in Table 19 CLEAR Table 12 Beeper and LED Status During Verification Operation Beeps LED Meaning During Keypad Entry 1 per Keystroke Keystroke Accepted After ID Entry OK Proceed After ID Entry 2 ID Number Not in Database Af...

Страница 67: ...s better for long wire distances HandPunch Address see Address HandPunch Platen The Platen is the flat surface at the base of the HandPunch on which a user places his her hand for enrollment and verification The platen has guide pins to ensure the user s fingers are consistently positioned correctly Template A Template is a set of data generated for a user It is made up of the user s enrollment in...

Страница 68: ...Glossary Page 66 This page is intentionally blank ...

Страница 69: ...hquakes tornadoes acts of aggression war or similar phenomenon and 5 Accessories used as integral to the Product have been approved by the Company The Company shall at its option either repair or replace free of charge the Product found upon the Company s inspection to be so defective or if agreed upon refund the purchase price less a reasonable allowance for depreciation in exchange for the Produ...

Страница 70: ...Warranty Page 68 This page is intentionally left blank ...

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